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Porsche San Francisco - Service Center

San Francisco, CA

4.9
287 Reviews

287 Reviews of Porsche San Francisco - Service Center

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June 23, 2025

I used to work for Gunter when he was at the Fremont dealership. He was a terrific guy to work for and I was sorry when I left him to move to Oregon.... More

by steve.simmons24
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2024

When I first came to Porsche San Francisco. I felt very welcome by everyone. The consultants are service . Michelle Gent is super helpful knowledgeable and professional. The conversation via te More

by feyrouz.rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keon Naderi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric San Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Porsche San Francisco responded

Thank you for such a thoughtful and detailed review! We're delighted to hear that you felt welcomed and well-cared for from the moment you arrived at Porsche San Francisco. Michelle’s knowledge, professionalism, and clear communication make her a valued part of our team, and we're thrilled she could assist you with the spark plug update and keep you informed about Porsche's updated service policy. We’re also glad that Keon and Eric could enhance your understanding of your car’s features. It’s wonderful to know you enjoyed the friendly atmosphere—and our café’s hot chocolate, too! Thank you for choosing us, and we look forward to welcoming you back.

November 08, 2024

Very good communication. The dealership is fantastic. Honest and knowledgeable. I would definitely recommend this. More

by ETHANHO.OFFICIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
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Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team’s communication and found our dealership to be honest and knowledgeable. Your recommendation means a lot to us, and we look forward to serving you again in the future!

November 03, 2024

Elijah Toro is excellent to work with. Very nice and helpful and got all my questions answered regarding my car and service. Also a great perk at Porsche SF to get a latte and the best More

by LKHFRASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijiah Toro
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Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your feedback! We’re delighted to hear that Elijah provided such helpful and thorough service, ensuring all your questions were answered. We’re also glad you enjoyed the special touches at Porsche San Francisco, like the lattes and croissants from Arsicault Bakery! We look forward to welcoming you back and continuing to make each visit a memorable one.

November 02, 2024

Major maintenance service on my Macan was performed professionally and to perfection. I highly recommend this dealership for Porsche servicing needs. More

by ROBGXYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your feedback and for recommending us! We’re delighted to hear that your major maintenance service on your Macan was performed to perfection. Providing professional and top-quality service is our priority, and we look forward to continuing to meet your Porsche servicing needs.

October 29, 2024

The service was delayed for several days due to some issues at the dealership. However, I really appreciate Michelle kept me updated about the progress of the service. I was happy with the loaner vehicl More

by iyehrun
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Porsche San Francisco responded

Thank you for sharing your experience with us. We apologize for the service delay but are glad to hear that Michelle kept you well-informed throughout the process. We’re pleased to know you found the check-in and check-out smooth and that the loaner vehicle helped make the situation more convenient. Your patience and understanding mean a lot, and we look forward to serving you again in the future.

October 26, 2024

Chris is not the most responsible when communicating with his clients. He can be late to respond phone or text. More

by yuqingshen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lara
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Porsche San Francisco responded

Thank you for your feedback. We apologize for any delays you experienced in communication with Chris. Providing timely and attentive service is very important to us, and we’re committed to making sure you feel supported throughout your experience. We’ll address this internally to ensure we’re meeting the high standards you expect from us. If there’s anything we can assist you with directly, please don’t hesitate to reach out.

October 22, 2024

Staff is extremely helpful and courteous. Had no complaints. What more can i say. Thanks. More

by rekha_patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijiah Toro
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Nov 13, 2024 -

Porsche San Francisco responded

Thank you for sharing your experience! We’re delighted to hear that our staff provided you with helpful and courteous service. It’s always our goal to ensure every visit is smooth and enjoyable. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

October 20, 2024

Easy to deal with and listens to what you are saying! Communication is great as well. Keeps you informed More

by gpsolanabeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Curtsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Porsche San Francisco responded

Thank you for sharing your positive experience with us! We’re pleased to hear that our team was attentive, easy to work with, and kept you well-informed throughout. Clear communication and truly listening to our clients are important to us, so it’s wonderful to know we met your expectations. We look forward to continuing to provide you with exceptional service!

October 20, 2024

Service department A+++. Great communication, great customer service. Good availability and upfront clear pricing. Nice wash and clean. More

by KESWANI.GAURAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for the fantastic feedback! We’re delighted to hear that you had an A+++ experience with our service department. Clear communication, top-notch customer service, and transparent pricing are priorities for us, and we’re glad we could deliver that for you. We appreciate your kind words and look forward to serving you again.

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