
Porsche Wilmington
Wilmington, NC
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56 Reviews of Porsche Wilmington
These comments are about the service dept. all in all very professional staff. Did not like categorizing visit as 8 year check up when it was 60,000 mile inspection and maintenance. Also was n all in all very professional staff. Did not like categorizing visit as 8 year check up when it was 60,000 mile inspection and maintenance. Also was noted in the follow up that the 60,000 checkup was due 10/23 and not done. All maintenance has been done on the car on time. Results of the $3,000 checkup showed oil leak and potential coolant leak costing another $6,000. It was extremely stressful. Jackie Mc Donough was so very caring and helpful. She helped me clean out my car and arranged for a ride. She noticed me waiting while others were huddled around the check machine trying to get it to work. She stepped in immediately. The one good experience that day. More
Great experience and everybody was friendly and knowledgeable. The only thing that I noticed on the car was a small chip in the paint on the right rear bumper. It is very small. It actually took me knowledgeable. The only thing that I noticed on the car was a small chip in the paint on the right rear bumper. It is very small. It actually took me several days to see it, but will have it attended to as it should not be very expensive. Otherwise, I will definitely be doing business with them in the future. More
I was greeted with a smile, the lounge and waiting area were very nice and the car was spotless after the service. The service rep was very attentive to the needs of my car and the mechanic took me through were very nice and the car was spotless after the service. The service rep was very attentive to the needs of my car and the mechanic took me through the entire car and sent me a video summarizing his assessment. The car was finished within the time frame promised and we enjoyed a complimentary ride into Wilmington where we ate lunch. The overall experience was excellent. More
Professional, knowledgeable and easy to work with dealership for sales, honest service and parts. 7 year relationship and would highly recommend dealership for sales, honest service and parts. 7 year relationship and would highly recommend More
Offer was accepted with no hassle. Flew in from Iowa and the paperwork was ready to go and the staff was top notch. Would definitely buy from them again. Not all Porsche dealers are th Flew in from Iowa and the paperwork was ready to go and the staff was top notch. Would definitely buy from them again. Not all Porsche dealers are this easy to work with, trust me. More
While visiting family far from my home, I needed service help with my Porsche Boxster involving a tire issue. I called and was helped by Caleb. He scheduled an immediate appointment and then arranged for a help with my Porsche Boxster involving a tire issue. I called and was helped by Caleb. He scheduled an immediate appointment and then arranged for a new tire to be installed while I waited. A very reassuring visit when I really needed assistance before a 550 mile drive back home. I wish I received the same prompt, courteous and professional help from my Porsche dealer at home. Caleb even arranged to have my car cleaned inside and outside before I left. A surprisingly pleasant experience under unfamiliar circumstances. Thank you, Porsche Wilmington, NC! More