Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Porsche of Fort Myers
Fort Myers, FL
83 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 83 reviews
July 24, 2025
Got my Macan S serviced last week for annual service. John Chaffo took me in right away and had me in a new loaner in about 10 minutes. I was expecting car to be kept overnight and everything was taken John Chaffo took me in right away and had me in a new loaner in about 10 minutes. I was expecting car to be kept overnight and everything was taken care of by end of day. Everyone on team was polite and professional. Top notch team and service. More
by stevelapham
Employees Worked With
John Chaffo
July 19, 2025
Fantastic facility and great service advisor make this a wonderful dealership. They are always on top of things and communicate with you with regard to the service in an ex way wonderful dealership. They are always on top of things and communicate with you with regard to the service in an ex way More
by DrDavidSafran
Employees Worked With
John Chaffo
July 17, 2025
This dealership is by far the best I’ve seen! The service department is staffed with knowledgeable professionals who make the experience effortless.. Highly recommend The service department is staffed with knowledgeable professionals who make the experience effortless.. Highly recommend More
by rgpopoff
Employees Worked With
John Chaffo, Matt Rocker
July 03, 2025
Lexi made the purchase process pretty easy She has a very welcoming personality and helped us through making our decision to purchase our new vehicle very welcoming personality and helped us through making our decision to purchase our new vehicle More
by jimbfree1
Employees Worked With
Jason
June 26, 2025
Dylan Rinella was very professional and attentive, he walked us through the process and was very helpful after the sale showing us how to operate all the new equipment on our Porsche! walked us through the process and was very helpful after the sale showing us how to operate all the new equipment on our Porsche! More
by Vince K.
Employees Worked With
Matt Rocker
June 21, 2025
Had a terrific service appointment. Had us in and out quickly, and also recommended future services to keep our Macan going. Loved them! Had us in and out quickly, and also recommended future services to keep our Macan going. Loved them! More
by debfarrell1
Employees Worked With
John Chaffo
March 19, 2025
My experience with Porsche of Fort Myers started off great when I purchased my Macan last year. My former sales advisor Robert, service advisor, Jose, were amazing, and I had no complaints. Unfortunatel great when I purchased my Macan last year. My former sales advisor Robert, service advisor, Jose, were amazing, and I had no complaints. Unfortunately, my recent service experience was the complete opposite and ultimately drove me to take my business elsewhere. I scheduled an appointment for an issue with my keys reading "not found", waiting three weeks for a loaner. When I finally arrived at the dealership, John Chaffo insisted the problem was simply my key batteries—even though I had told them that the dealership already replaced them after having this issue before. Rather than taking my car in to perform further diagnostics, he dismissed my concerns, swapped my batteries, and sent me on my way. Unsprisingly, the issue persisted. When I reached back out, rather than owning up to the mistake and arranging an emergency loaner, John simply told me to drop my keys off because there were no loaners available. I work, and that’s neither a practical solution nor good customer service. Frustrated, I turned to Porsche of Naples, and the difference was night and day. They immediately delivered a loaner to me, picked up my vehicle, and actually took the time to diagnose the issue properly. Turns out, the problem wasn’t my keys at all—it was a faulty KESSY unit that needed replacement. Instead of being treated like I was clueless, Naples listened, investigated, and fixed the actual problem. I'm not sure whats going on at this dealership because this was not the way things were last year when I purchased my vehicle. Because of John’s dismissive attitude and lack of effort, Porsche of Fort Myers lost a customer. If you’re looking for service that values your time and intelligence, look elsewhere. More
by bta324
Employees Worked With
John Chaffo
March 07, 2025
I wanted to share my recent experience with Porsche Fort Myers. I purchased a new 2025 Cayenne Coupe GTS for $160k from Porsche Fort Myers roughly a month ago. Immediately upon leaving the dealership, the c Myers. I purchased a new 2025 Cayenne Coupe GTS for $160k from Porsche Fort Myers roughly a month ago. Immediately upon leaving the dealership, the car was throwing faults for the various safety systems (ACC, ALK, etc.) and they were disabled. In addition, I noticed that the alignment was slightly off. I followed up with my sales advisor shortly after to let him know about the problems. I live in St. Pete, FL, and I purchased the new car in Ft. Myers since inventory is scarce. I ended up taking the car in for service to Porsche Clearwater, who addressed the faults, but failed to do anything about the alignment. Fast forward a week or so and Gabrielle at Porsche Fort Myers reached out to me to resolve my remaining problems. She scheduled an appointment for me at Porsche Tampa since she couldn’t get in touch with anyone at Porsche Clearwater. Fast forward to today - I am being charged to fix the alignment since Porsche refuses to cover it under warranty. It is their opinion that the selling dealership should have caught it during the pre-delivery. Porsche Fort Myers refuses to cover the cost of the service. More
by Brandon
Employees Worked With
Matt Rocker
