Porter Hyundai - Service Center

The service was discussed with me from the start. The service was performed in a timely manner. The service was performed in a timely manner. More

Good service good people part was covered by warranty thanks for shuttle service driver was nice Mike Ferguson service rep help a lot Newark Delaware thanks thanks for shuttle service driver was nice Mike Ferguson service rep help a lot Newark Delaware thanks More

A fabulous experience from start to finish. .Thanks to everyone involved for getting all of my recalls done! .Thanks to everyone involved for getting all of my recalls done! More

The manager explained the situation clearly, provided options and the service was more than satisfactory. options and the service was more than satisfactory. More

Excellent Service. Friendly and professional staff. My car was ready in 23 minutes from my drive in service. Friendly and professional staff. My car was ready in 23 minutes from my drive in service. More

Our service advisor was excellent! Service was to the point and communication was key. Great job. Service was to the point and communication was key. Great job. More

Porter Hyundai never disappoints with their timeliness, efficiency, courtesy, comfortable waiting room, and knowledge. This is my second Hyundai with them and I’d seriously consider a third when the time efficiency, courtesy, comfortable waiting room, and knowledge. This is my second Hyundai with them and I’d seriously consider a third when the time comes. More

I promise if you go to Porter Hyundai for service you will not be disappointed. Great people! will not be disappointed. Great people! More

The service customer service is horrible, no one answers the phone and when they do they want to send you to someone's voicemail who still takes 2 hours or more to call you back. What is the point of an ap the phone and when they do they want to send you to someone's voicemail who still takes 2 hours or more to call you back. What is the point of an appointment when you car will still be sitting. The issues I've had with service alone, I will not be purchasing another Hyundai especially not from Porter. More

Although sales dept was quite helpful, Service department will not live up to Hyundai promise on warranty issue. Case in point... Called to make an appointment for scheduled Free change, first one of thre will not live up to Hyundai promise on warranty issue. Case in point... Called to make an appointment for scheduled Free change, first one of three, was told it was a drive through service and they would not make an appointment. So I did.....When I got there, I was told I would have to wait 3 hours or more for this Promised service that Hundai sold me with my vehicle, which is a 2023 Sante Fe Calligraphy. Needless to say I have better things to do than wait around for that much time. 2 months later , SAME EXACT THING...Was told I would have to wait over 3 hours for a promised oil change which is one of three Hyundai promises. To make a long story short, I would NOT RECCOMEND THIS DEALERSHIP IN ANY WAY SHAPE OR FORM.....RUN! I wonder what may happen if my new Hyundai ever broke down. Seems as though they will only make time for paying customers which I thought I was as I paid top dollar for this car. I cannot even give this dealership one star. More