Porter Hyundai - Service Center

Your service dept. IS GREAT. I HAVE A 2005 SANTE FE. They were able to get my need parts and on the road.in minimal time. THANKS were able to get my need parts and on the road.in minimal time. THANKS More

On March 28 almost at midnight my daughters Tucson broke down almost at midnight on the interstate it was then towed to your dealership the next day and she was told by Geico it was delivered. Since then bo down almost at midnight on the interstate it was then towed to your dealership the next day and she was told by Geico it was delivered. Since then both she and I have called this dealership at least twice and nobody replies to our messages. We would like to know what is going on? Yesterday after calling 5 times Heather finally answered but then told me she could not say what is going on because it was sent to the warranty. I have a platinum and full train warranty so I called them and was informed they have not received anything for my car at all. Last night I asked for the Manager and was told by Heather our representative is Rachel but of course she had left and I should leave a message which I did, Still receiving no call back I called and asked for her again and was again sent to voice mail. It is now 230 and still no call back. More

I had a 10:00 am service appointment but had to waited over 4.5 hours to have two tires mounted on my Sonata. After two hours I asked the service advisor why was this taking so long? It was only at this p over 4.5 hours to have two tires mounted on my Sonata. After two hours I asked the service advisor why was this taking so long? It was only at this point that she informed me that one of the tires had been damaged and that they were waiting for a replacement to arrive.. After another 1.5 hours I spoke with the service manager and was told that the tire had just arrived. Another hour passed before the work on my car was completed. When I received my bill for the work it contained the cost of the replacement tire in spite of the fact that both tires had been paid for the previous week. More

I cannot thank Michael enough for jumping through hoops to get me a tire on a Saturday after mine was completely flattened. Total life saver, thanks Michael! to get me a tire on a Saturday after mine was completely flattened. Total life saver, thanks Michael! More

I had a wonderful experience. Micheal really help me and my husband out. He was able to have my car serviced and ready all in the same day and I thank him for it. Semper Fi :) my husband out. He was able to have my car serviced and ready all in the same day and I thank him for it. Semper Fi :) More