Portsmouth KIA
Portsmouth, NH
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70 Reviews of Portsmouth KIA
First Time Buyer This was my first time buying a car from a dealership, and the staff at Portsmouth Kia was extremely friendly and helpful. I ran into a few personal i This was my first time buying a car from a dealership, and the staff at Portsmouth Kia was extremely friendly and helpful. I ran into a few personal issues getting financed, but everyone was patient and understanding, and did everything they could to help me out. The customer service here is fantastic! More
Fast and easy... I really enjoyed working with Joel Purdham. He was easy to talk with, helpful and knowledgeable. There was no sales pressure at all. Made me feel I really enjoyed working with Joel Purdham. He was easy to talk with, helpful and knowledgeable. There was no sales pressure at all. Made me feel comfortable and put me at ease. To me buying a car is a very stressful process. Gail C More
Ford Expedition purchase We just purchased a 2014 Ford Expedition EL and Joel Purdham was our sales person. Joel met me in the parking lot, as I drove in, with keys to the cho We just purchased a 2014 Ford Expedition EL and Joel Purdham was our sales person. Joel met me in the parking lot, as I drove in, with keys to the chosen truck In hand! Joel was so on top of it, no waiting for the test drive, because he had it ready immediately! After I made my truck choice he was helpful and eager to make the truck purchasing easy and to my needs. Thank you Joel! More
Derek Hurley was great! Derek H. went out of his way to help our family. When I called the KIA dealership and asked Derek if I could take a vehicle home with me so that my Derek H. went out of his way to help our family. When I called the KIA dealership and asked Derek if I could take a vehicle home with me so that my wife and daughter could drive in it. Derek agreed to my proposal immediately and without any hesitation whatsoever. Derek also made it possible to get the paperwork done in a way that was extremely accommodating and made the entire buying process painless and easy for my family, I am grateful to Derek for his "above and beyond" customer service and I would definitely recommend that anyone looking for a KIA go to see him at Portsmouth KIA in Portsmouth, NH More
Terrific deal on used Ford C-Max Energi We got a used Ford C-Max Energi at PortKia. The price was $thousands lower than any other option for hundreds of miles, even though the car is in spot We got a used Ford C-Max Energi at PortKia. The price was $thousands lower than any other option for hundreds of miles, even though the car is in spotless condition and still covered by the remainder of the original warranty. The sales rep who helped us was Derek Hurley, and he was very good to work with. The reason I give 4 stars instead of 5 has to do with the offer we were given for an extended warranty package. We generally avoid extended warranties, but we were ready to get this one because we misunderstood and believed it included free oil changes at any of a large group of service centers, and this factor alone would pretty much earn back the cost of the extended warranty. However, just as we were in the process of signing on the dotted line for the warranty (with a different employee who handles payments), we learned that the free oil changes were only available if we brought the car to PortKia. Since we live more than 1 hour away, that's not a benefit for us. I don't think that there was anything underhanded about this, only that the first employee did not understand the details of warranty he was offering to us. So I'm holding back one star for that small lack of complete training. If they let us rate with 1/2 stars, we'd be up to 4.5 since a full -1 star seems a little harsh for what was an honest misunderstanding. More
Satisfied Customer! I am very happy with my buying experience at Portsmouth Kia. We met with Joel Purdham on Wednesday, looking for a Ford Edge. After test driving a cou I am very happy with my buying experience at Portsmouth Kia. We met with Joel Purdham on Wednesday, looking for a Ford Edge. After test driving a couple of vehicles Joel asked me what I was looking for exactly. The next day we got a call saying he found the perfect one for me and he was right! I am taking delivery of my 2013 Ford Edge AWD SEL today! Thank you so very much! Will definitely recommend Joel to others. More
Fast. Friendly. No Bull! I am very happy with my 2014 Ford Flex. Derrick Hurley did a great job explaining the value of my vehicle compared to other vehiclesI had found in my I am very happy with my 2014 Ford Flex. Derrick Hurley did a great job explaining the value of my vehicle compared to other vehiclesI had found in my search on line in my price range. I ended up getting a vehicle with virtually EVERY option available for the cost of others I looked at with far less options and more mileage. The no haggle pricing takes the feeling that you are leaving money on the table away as you make your decision. This is the 3rd almost new vehicle I have purchased for my business here and I would recommend them to anyone. Thanks for the great deal! More
Greatest experience ever From start to finish my experience at portsmouth Kia was the best. I Was treated very well with no pressure when buying my new 2015 Kia Soul. All the From start to finish my experience at portsmouth Kia was the best. I Was treated very well with no pressure when buying my new 2015 Kia Soul. All the staff and sales Joel Purdham were very kind, knowledgeable and made the overall experience easy. Would recommend this dealership above all the rest. More
Absolutely wonderful people...helped me so much! When i went to look at cars, i was lost, a didnt think u would even be able to get a car. The guys at Portsmouth Kia helped so much. Mike Maguire was When i went to look at cars, i was lost, a didnt think u would even be able to get a car. The guys at Portsmouth Kia helped so much. Mike Maguire was so welcoming, George Parnell helped me thru paperwork that was new to me, and Joel Purdham told me he would make it happen, and help,anyway he could. They went out of there way, above and beyond, to get me a beautiful car and a deal that worked for me.... five stars all the way for sure! More
General maintenance visit I brought my car in for some general care as it had started making noise, needed an oil change, etc. The staff was very friendly and communicative on I brought my car in for some general care as it had started making noise, needed an oil change, etc. The staff was very friendly and communicative on the issues that they found as well as the progress that was being made. The price was very reasonable and the car now runs like a champ! I'll certainly be returning for future service needs. More