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Portsmouth Used Car Superstore

4.9

51 Lifetime Reviews

2219 Lafayette Road, Portsmouth, New Hampshire 03801 Directions
Sales: (800) 611-7845

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51 Reviews of Portsmouth Used Car Superstore

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February 15, 2010

"I guess I would only dont expect follow through with..."

- Djsmaagic

I guess I would only dont expect follow through with service. The only repair they did was a tire that kept losing air. And that repair was nothing to them. As far as that, I had to purchase another tire because the one they "repaired" needed to be repalced due to a small leak in that tire that whatever they did to repair was not able to hold air especially in the cold. That tire cost me over 130.00. I had a engine light come on shortly after purchase. The expected repair was over $300.00. I never would have expected that since the service dept knew of this light that they would charge me to repair it. It was shut off by a service tech but came on again and they insisted I had to pay for the repair of a car I had owned for a very short amount of time. I had to go through my family to find a mechanic who would repair it for much less. It was repaired for 149.00 instead of over $300.00 by this dealership. "As is" sales I do indeed understand, I sold cars for a living at one time, however, since your mechanic turned off the check engine light, stated it was a fuel imjector problem. I would expect more follow through on this. Dont turn off a light and let me drive my vehicle whe a problem still clearly exists. I spoke with the Service Dept., Management and it was very clear they had noo intention to repair it for less than the quote. I am a honorably discharged disabled veteran, money does not grow on trees for me. It was just too much. I depended on "Good Faith", At least that was the standard when I sold cars.

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