The Power Ford service department has been a good experience so far. As a younger woman I honestly do not like coming into these types of places because I know they guys will try to walk all over me and think they can sell me something that I don't need. As it comes to the service department I really did not feel that way. The sales department on the other hand it a completely different story. I would only recommend the service department at Power Ford. They were quick and attentive to what I needed.
Very helpful and extremely patient. I didn't know what I wanted at first but my salesman helped me. I finally decided to get a truck and I'm so happy with it. There was a small issue with the seat of the truck I bought and they said they would take care of it.
Sales takes forever and a detail was promised even tho once we inquired about it service not sales would provide the vehicle cleaning. Service is not responsible for the promise and service did an excellent job... but typical sales deptartment to drag their feet and over promise and under deliver. Again, at least your service department does a good job.
I have had mixed experiences with Power Ford over the past 5 years, but this time they got it right! Fantastic online scheduling and timely confirmations, friendly staff to check you in and service your beloved vehicle. I will be back.