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Power Ford

1101 Montano Road Northeast, Albuquerque, New Mexico 87107
Sales: (505) 766-6600
Service: (855) 348-1314
Parts: (855) 348-1315

Makes: Ford|Service Center
 
Good
86% Recommend

Overall Rating 4.4

32 Lifetime Reviews

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Power Ford
32 Lifetime Reviews
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Power Ford Info
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Amenities
About Power Ford

Power Ford (formerly Bob Turner's Ford Country) is the premiere Ford car and truck dealer in New Mexico, locally owned and operated. Specializing in New Fords and Used Cars in Albuquerque, NM, our buying power means lowest prices to you...the power of selection, choice, and lower prices. In fact, many of our New Ford and Used Car customers drive from Rio Rancho, Los Lunas, Las Cruces, and Santa Fe, NM because they know we consistently exceed expectations. If you value low prices and a variety of high-quality used cars, trucks, SUVs, or vans, then Power Ford is the only place you will need to visit. We are customer and community friendly and do more than provide you the best possible vehicle. We are here to stay, and build relationships. So, we serve you and others by contributing to the Juvenile Diabetes Foundation, The Terri Lee Hospital Foundation, The United Way, Susan G. Komen Race for the Cure, and the scholarship fund for the Univ. of New Mexico Foundation. We will work with you to find the best possible vehicle for your lifestyle and budget. Contact us at 505-766-6600.

About This Dealer | Hours of Operation | Amenities

About Power Ford

Power Ford (formerly Bob Turner's Ford Country) is the premiere Ford car and truck dealer in New Mexico, locally owned and operated. Specializing in New Fords and Used Cars in Albuquerque, NM, our buying power means lowest prices to you...the power of selection, choice, and lower prices. In fact, many of our New Ford and Used Car customers drive from Rio Rancho, Los Lunas, Las Cruces, and Santa Fe, NM because they know we consistently exceed expectations. If you value low prices and a variety of high-quality used cars, trucks, SUVs, or vans, then Power Ford is the only place you will need to visit. We are customer and community friendly and do more than provide you the best possible vehicle. We are here to stay, and build relationships. So, we serve you and others by contributing to the Juvenile Diabetes Foundation, The Terri Lee Hospital Foundation, The United Way, Susan G. Komen Race for the Cure, and the scholarship fund for the Univ. of New Mexico Foundation. We will work with you to find the best possible vehicle for your lifestyle and budget. Contact us at 505-766-6600.

Sales/Showroom

Monday 8:00 AM - 7:00 PM

Tuesday 8:00 AM - 7:00 PM

Wednesday 8:00 AM - 7:00 PM

Thursday 8:00 AM - 7:00 PM

Friday 8:00 AM - 7:00 PM

Saturday 9:00 AM - 7:00 PM

Sunday 11:00 AM - 6:00 PM

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 3:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 5:00 PM

Tuesday 7:30 AM - 5:00 PM

Wednesday 7:30 AM - 5:00 PM

Thursday 7:30 AM - 5:00 PM

Friday 7:30 AM - 5:00 PM

Saturday 8:00 AM - 1:00 PM

Sunday Closed

  • Cable TV
  • Customer Lounge Area
  • Quick Lane
  • Free Coffee
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Vending Machines
32 Dealership Reviews
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Reason For Visit
Sales (Used)

"bad experience"

Worst experience ever replaced windshield ended up scratching paint and nobody wanted to help at the end fermin didnt even answer my calls wont recommend

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fermin


Reason For Visit
Sales (New)

"Always Available, dependable and attentive"

I have purchased vehicles from other dealerships where once you buy they never return your calls or emails unless you tell them you are ready to purchase. At Power Ford, I can always depend on a phone call, email and follow through with every question I have. This is the main reason why I keep coming back to Power Ford, from personal experience, no other dealership treats you as special as they do.

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Ralph Armstrong


Reason For Visit
Sales (New)

"Power Ford - Albuquerque, NM - Ralph Armstrong"

I have given ratings of great because when I drove onto the lot I was immediately greeted and was asked questions and provided answers to my questions to give me the information needed to make decisions. I didn't have any experience with hybrid vehicles and time was taken to explain everything. Initially, there didn't seem to be any new cars on the lot that fit what I was looking for, but Ralph still offered and suggested I take a used car for a drive to get the feel for how it operates. I thought that was a great suggestion, and I even considered at that point purchasing a used vehicle. On my way off the lot, I was told there was another car on the lot and so we looked at it and discussed price. Every effort was made by the staff to get the price and trade-in down to a number that I was comfortable with, and they were able to sell me the car that day!

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Ralph Armstrong


Reason For Visit
Sales (Used)

"Somewhat impressed"

The engine wasn't cleaned when I picked it up. I stated that to some woman that texted me asking how was everything and I don't think she cared. I was told that the oil would be changed before we picked it up and I don't think it was.

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Mike


Reason For Visit
Sales (New)

"WORST EXPERIENCE EVER!! "

Two quotes customers hate to hear from salesmen: When dealing with price he says,"We gotta play the game!" And "We aren't making ANY money on this deal!" You would expect outstanding customer service when purchasing a $40K+ vehicle or ANY purchase price for that matter. Not here. They want to fight for every last dollar and not appreciate you as a customer!!! Was not intending to buy a car but when I showed up at one of the tent sale events on the fair grounds, I just fell in LOVE with a truck I saw there. Power ford was the company who was selling the truck. First off we ALL know dealing with salesmen is a pain in the rear, but to add to it I had my kids with me. Of course they tried to steer me away from dealing with my own Credit Union because they tried low balling me for a trade in and plus a HIGH down payment just to make their money! I understand they have to feed their families and make money too but I'm not an idiot! Well when we returned after talking to our credit union, and were approved, the finance manager or assistant manager was very rude and unhappy! Wouldn't budge (of course) and almost lost a sale on a truck until we actually spoke to a SALES manager who worked with us (kinda)! But you would think if someone buys $40+ thousand dollars on a vehicle they could at the least throw in a car wash and fill up, but no! And then to begin with, the cover over the bed was leaking and the sliding rear window wasn't opening. You would think they would fix this BEFORE they would try and sell it! Especially after how much someone pays for the truck!! So we took it BACK in (who really loves going back and forth?) to fix both issues and first the window opens but now makes this HORRIBLE screeching noise (What they don't check their work before sending it home?) and second, the cover on the bed WOULDNT open and noticed a new scratch on the truck which they acknowledged.then we relieved a follow up call from the lady in customer service relations to check up on the service. She then attempted to make it seem like it was our fault the window wasn't checked and when we took it back a second time no one wanted to deal with us and they didn't even fix the window just the cover over the bed!!! Not happy with sales or service so we sent my step daughter to Rich Ford to buy her NEW car and she got a free wash and fill up (the car was worth less than half our truck was)!' We get 2 free future oil changes with power ford...They can KEEP THEM!!! I don't want any more scratches on my truck.

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Chris Delong


Reason For Visit
Sales (New)

"Great Experience for me"

Kent is awesome. If you need someone to help you through buying a car quickly and without a bunch of hassle then Kent Shaw at Power Ford is your guy. He took care of everything even things that I didn't think about and what other salesmen might have just passed over as "too hard". He's a great guy and will get you exactly what you need.

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Kent Shaw


Reason For Visit
Sales (New)

"Rockstar treatment"

Sincerely felt like we were extremely valuable and important with the Rockstar treatment Chris gave us. He got us a deal we never thought possible and now we are driving a dream car that we still feel like we should return to the Car Rental place. Thats how awesome this feels, like it cant really be ours. But it is and now we ride in style in an affordable dream. Chris worked for over 2 weeks on bringing the deal down to our level and not once did he pressure or push for us to do something we didnt think possible. I highly recommend our friends n family to Power Ford, but even better, send em to Chris. Thank you to the whole team that made it happen, but we are some Happy car owners now.

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Chris DeLong


Reason For Visit
Sales (New)

"Toby montoya"

Great experience, wish all my car buying experiences were like this. I would recommend again and again. Every thing that wad asked for was given

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ralph

Power Ford responded to this review

June 27, 2014

Thank you for the kind words on behalf of Ralph and the rest of our sales team. It means a lot to read your experience was a great one, and shows our dedication to the customer experience is paying off. We are always striving to give our customers the best service possible, and I’m glad we were able to do that for you. Thank you for your recommendation as well. We appreciate you choosing Power Ford for your automotive needs, and we look forward to assisting you in all your future car buying or service needs. Kind regards, the Power Ford team.



Reason For Visit
Sales (New)

"Buying a car."

We went on the website to look at Explorers and found the one we wanted. We were called back immediately to schedule a test drive with someone that could answer all our questions. Manuel was that salesperson. He was very knowledgeable about the Explorer and we bought the Explorer that night. The process was easy and took less time than I expected. Manuel was not pushy and just answered our questions. I would definitely buy another vehicle from Power. We had looked at an Explorer at Brad Francis but the salesperson knew nothing about the vehicle and couldn't answer any of our questions.

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Manuel Beltran

Power Ford responded to this review

June 24, 2014

Congratulations on your new Explorer! Thank you for taking the time to write this fantastic review and for giving our dealership a 5 star rating! We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We are glad that Manuel did just that for you. At Power Ford, we work very hard to ensure that each of our customers is 100% satisfied. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Kind regards, The Power Ford Team.



Reason For Visit
Sales (New)

"Wonderful and helpful. "

Husband and I are first time buyers, Manny was kind and patient when we had inane questions. Very friendly, not the least bit overzealous, gave us time to consider and never made us feel stupid for the questions we asked. Manny Beltrain is your man!

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Manuel Beltrain

Power Ford responded to this review

June 18, 2014

Thank you for leaving us with this review! It makes us very happy to read Manny answered all of your question to your satisfaction, and is a great example of our belief in customer service. We know it's a big decision to buy a new car, and that's why we strive to give you all of the tools, information, and time you need so you make the right one for yourself. Especially when it's your very first time buying. Thank you for choosing us for your automotive needs, and for the kind words on behalf of Manny. We hope if you are ever in need of automotive services again, you won't hesitate to visit us. Best regards, the Power Ford Team.

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