Preferred Ford of Grand Haven

My car was purchased at this dealer and I bring it in for oil change all the time. Don has always helped me and never has tried to do service that I don't need. He is nice, very helpful and I always look f oil change all the time. Don has always helped me and never has tried to do service that I don't need. He is nice, very helpful and I always look for him when I come in. More

We purchased an 09 car from them. Not being a mechanic me and the wife relied on the Ford dealership for all safety inspections and mechanical inspections, a mistake. We drove the car home with a bad swa me and the wife relied on the Ford dealership for all safety inspections and mechanical inspections, a mistake. We drove the car home with a bad sway arm link, and two front tires with threads showing,(only noticeable if one was to crawl under the car). They fixed the sway arm link, but tefused to do anything about the tires, now we are stuck buying $650.00 tires,,,17-235-55's. They went as far as saying those weren't the tires we bought it with, even though i have pictures of it the day we bought it in the lot. Needless to say, I'M NEVER GOING BACK THERE AGAIN. More