Premier Chrysler Dodge Jeep RAM Cape Cod

I’m a disabled veteran who bought a 2019 Dodge Ram 1500 from Premier Companies in June 2022, and it turned into a nearly three-year ordeal that I wouldn’t wish on anyone. The trouble started right afte from Premier Companies in June 2022, and it turned into a nearly three-year ordeal that I wouldn’t wish on anyone. The trouble started right after the purchase. Premier told me I wouldn’t owe sales tax because of my veteran exemption, which felt like a relief at the time. But shortly after, they said I had to file for an abatement to get the tax back, which forced me to take out a second loan while the first one was supposed to be unwound. That first loan was never properly closed, and no one told me it was going into default, even though I was diligently paying the second loan, which was the correct one. This mix-up hit my credit hard, making it impossible for me to get a VA home loan, something I was counting on for stability. The stress from this alone was overwhelming. Then things got worse. Premier lost my vehicle title, which they’re required by Massachusetts law to send to the lienholder, Chrysler Capital, within 30 days of the purchase. They didn’t, and 18 months later, Chrysler Capital called me, asking for power of attorney to retrieve the title on my behalf because Premier wasn’t responding to their repeated requests. I couldn’t believe a dealership could be so negligent, leaving me and the lienholder without the title for so long. I took matters into my own hands and got a duplicate title from the RMV in February 2024, hoping to resolve the issue. But a few months later, I discovered someone had applied for another duplicate title. I didn’t make that application, and the signatures on those documents weren’t mine. Premier could’ve reached out to me to sign the paperwork and get the title to the lienholder, but instead, a signature appeared as if by magic, which felt very suspicious. When I confronted them, they acted like nothing was wrong, brushing off my concerns completely. I went to the RMV and got a copy of the check used for that transaction, and it was paid by Premier Companies (you can make your own assumptions on the my signatures in question) why would I apply for another title if I already have one? For almost two years, neither I nor the lienholder had the title, it was a mess. The RMV is now investigating and plans to restore my original title, but the damage is done. I strongly recommend looking elsewhere for a vehicle. Premier’s negligence caused me significant financial loss, credit damage, and emotional distress. I’ve asked them to fix the title, repair my credit, and compensate me for my losses and distress, but they haven’t responded. More

I didn’t feel pressured at all to make a deal and I was in and out in about two hours with a new truck in and out in about two hours with a new truck More

Excellent customer service. I appreciated the modern, no pressure sales process and that inventory was kept up to date on the website. I appreciated the modern, no pressure sales process and that inventory was kept up to date on the website. More

Professional, knowledgeable and gets the deal done quickly. Couldn’t ask for a better experience. Was in and out of the dealership within hours with a new car. We will be back. quickly. Couldn’t ask for a better experience. Was in and out of the dealership within hours with a new car. We will be back. More

Jack made the experience extremely easy. I was in and out with my new car in one afternoon. I would go back to Premier to work with Jack whenever I’m looking for my next Jeep. I was in and out with my new car in one afternoon. I would go back to Premier to work with Jack whenever I’m looking for my next Jeep. More

Purchasing a vehicle at Premier Chrysler Dodge Jeep RAM Cape Cod was really a great experience. Working with Daniel Tweed was fantastic through every single step of the process. He was quick to answer a Cape Cod was really a great experience. Working with Daniel Tweed was fantastic through every single step of the process. He was quick to answer any and all questions and concerns. From answering the opening email , to scheduling the first test drive , through getting the new vehicle registered he was great ! There was no xx games at Premier. Zero. They did much better on the trade-in than other dealerships , and went above and beyond prepping the CPOV. If you want a fair , pleasant and hassle free experience purchasing your next car , check out Premier Chrysler Dodge Jeep RAM Cape Cod ! More

Very professional. Seth was great. No pressure what so ever. Very happy with my Ram 1500. Plan to own for many many years to come. Purchased the 10 year warrenty for pi Seth was great. No pressure what so ever. Very happy with my Ram 1500. Plan to own for many many years to come. Purchased the 10 year warrenty for piece of mind. You cant go wrong here. More

I had an exceptional experience at this dealership. They were very straightforward, professional, and courteous. Daniel was amazing to work with, the manager Mike was responsive and straightforward, an They were very straightforward, professional, and courteous. Daniel was amazing to work with, the manager Mike was responsive and straightforward, and everyone there was genuinely pleasant and seemed to love their job. The finance manager Andrew was the BEST I've EVER dealt with, and I've bought a lot of cars! More

Bought a beautiful Jeep from them! Andrew was awesome and took the time to go into great detail about all options. Justin was my salesman and was absolutely nothing but honest! This pl Andrew was awesome and took the time to go into great detail about all options. Justin was my salesman and was absolutely nothing but honest! This place is amazing! Service is top notch! More

Awsome team, thanks Richardson. Very straightforward and easy to work with. Highly recommend for anyone looking to get a new car Very straightforward and easy to work with. Highly recommend for anyone looking to get a new car More