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Premier Hyundai of Harvey

Harvey, LA

4.4
1,066 Reviews
Call Dealership (504) 367-1700
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1700 Westbank Expy

Harvey, LA

70058

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1,066 Reviews of Premier Hyundai of Harvey

March 15, 2024

I brought my car in and it sat in your lot for 3 weeks without being looked at. It wasn't until I called repeatedly and spoke to the manager that my car got looked at. What upsets me the most that I wasn' More

by MIKEGFREDERICK
Recommend Dealer
No
Employees Worked With
Casey Orgeron, Casey Orgeron
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Helpful
February 29, 2024

I called In late December and schedules an appointment for the earliest time the mechanic would be free. When I brought in the car (mid January). I was told the technician would get right on it. It took 3 More

by MIKEGFREDERICK
Recommend Dealer
No
Employees Worked With
Casey Orgeron, Casey Orgeron
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Helpful
February 25, 2024

My experience was wonderful Heather and Bernard made my progress so easy and I love the way it’s done easy and fast I’ll do trade with Hyundai anytime 💕💕💕 More

by maegonruffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Harvey Jr., Heather Hoang
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Feb 26, 2024 -

Premier Hyundai of Harvey responded

Dear maegonruffin, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Heather and Bernard. Our team always strives to make the car buying process as smooth and efficient as possible, and we're delighted that we were able to do that for you. We're glad to hear you love the way we operate and that you would trade with Hyundai anytime. Your satisfaction and loyalty mean the world to us. Thank you for choosing Ray Brandt Hyundai. We look forward to serving you again in the future. Best Regards, The Ray Brandt Hyundai Team

Helpful
February 25, 2024

The sales experience at Ray Brandt Hyundai was all around first rate. From sales to finance to service departments so far, I couldn’t be more happy with purchasing my SUV at that dealership. More

by hbblank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Harvey Jr., Heather Hoang, Kyler Thibodeaux
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Feb 26, 2024 -

Premier Hyundai of Harvey responded

Dear Hbblank, Thank you for sharing your wonderful review! We're delighted to hear that you had a first-rate experience with our sales, finance, and service departments. At Ray Brandt Hyundai, we strive to provide a seamless and enjoyable purchasing process, and it's fantastic to know we hit the mark with you. We're glad that you're happy with your SUV and your experience at our dealership. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Thank you for choosing us for your purchase. We look forward to continuing to serve you in the future. Best Regards, The Ray Brandt Hyundai Team

Helpful
February 19, 2024

Fast & efficient It was a scheduled oil change and it was fast and efficient. I was able to work remotely in the lobby and it took not even an hour. More

by Susan.lee40
Recommend Dealer
Yes
Employees Worked With
Cara
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Feb 19, 2024 -

Premier Hyundai of Harvey responded

Dear Susan.lee40, Thank you so much for your positive review and for choosing Ray Brandt Hyundai for your vehicle's maintenance needs. We're thrilled to hear that you found our service fast and efficient. We understand how valuable your time is, and we're glad to hear that you were able to work remotely in our lobby while waiting. Your satisfaction is our top priority, and we're delighted to know that we were able to meet your expectations. We look forward to serving you again in the future. Best Regards, The Ray Brandt Hyundai Team

Helpful
February 16, 2024

Very good She was very nice and helpful and she was so much more than just a helpful person thank to Rebecca ?? More

by Willisj1955
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Helpful
February 15, 2024

The customer service at the service center is very good. They're helpful and professional. The people are friendly More

by Ntzaki.j
Recommend Dealer
Yes
Employees Worked With
Casey Orgeron, Casey Orgeron
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Feb 15, 2024 -

Premier Hyundai of Harvey responded

Dear Ntzaki.j, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to serving you again. Best Regards, Ray Brandt Auto Group Team

Helpful
February 14, 2024

I've been utilizing your services for years. Besides taking longer than projected at times, I've always had a good experience More

by DNP
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 14, 2024 -

Premier Hyundai of Harvey responded

Dear DNP, Thank you for your loyalty and for sharing your experience with us. We appreciate your patience and understanding in situations where service times may extend beyond our initial estimates. It's always our goal to deliver top-quality service in a timely manner, and your feedback helps us to improve. We're glad to hear that you've consistently had good experiences with us, and we'll pass your kind words along to Joe. He'll be pleased to know that his efforts are recognized and appreciated. Thank you once again for choosing Ray Brandt Auto Group for your automotive needs over the years. We look forward to continuing to serve you in the future. Best Regards, Ray Brandt Auto Group

Helpful
February 13, 2024

Horrible I waited to get my car serviced they denied my service they was the last person to do my oil changes More

by john123
Recommend Dealer
No
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Feb 14, 2024 -

Premier Hyundai of Harvey responded

Dear John123, I'm truly sorry to hear about your recent experience at our service center. We strive to provide the best service possible and it seems we fell short during your visit. I'd like to assure you that your feedback is taken seriously and we will work to address the issues you mentioned. If you could kindly provide your contact information including name and phone number we would greatly appreciate it. We want to ensure that we fully understand the situation and take the necessary steps to rectify it and discuss this matter in more detail. Again, we apologize for any inconvenience caused and we hope to have the opportunity to regain your trust in the future. Best Regards, Ray Brandt Auto Group

Helpful
February 10, 2024

The workers were efficient The person who helped me kept me informed throughout the process. More

by adejudge
Recommend Dealer
Yes
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Feb 10, 2024 -

Premier Hyundai of Harvey responded

Dear Adejudge, Thank you for taking the time to share your positive experience with us. We're delighted to hear that our team was efficient and that you were kept well-informed throughout the process. It is our goal to provide excellent service to our customers and we're glad we could meet your expectations. We look forward to serving you again in the future. Best Regards, Ray Brandt Auto Group

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