Premier Volvo Cars Overland Park

John Lank was absolutely fantastic! I was shopping from out of state and as a sales manager he made the deal happen the same day, truly prioritizing my time and making sure I was comple I was shopping from out of state and as a sales manager he made the deal happen the same day, truly prioritizing my time and making sure I was completely taken care of from start to finish. He went above and beyond, kept everything smooth and transparent, and made the entire experience stress-free. Could not have asked for a better experience! More

I leased a XC60 recently. It was my first time purchasing a brand new vehicle from a dealership. First time Volvo customer as well. Our experience wasn’t particularly memorabl It was my first time purchasing a brand new vehicle from a dealership. First time Volvo customer as well. Our experience wasn’t particularly memorable, exceptional or what I would consider a “luxury” purchasing experience from a luxury vehicle brand. Honestly, it was a pretty disappointing experience. Our car salesmen, Brett, was knowledgeable and friendly. He was patient mostly. Apparently when he went to his manager to discuss our needs, he told us he was yelled at by his manager, which I didn’t think was professional. When the manager did come to speak w us he was very helpful. The contract coordinator/finance manager, Elvers, was particularly condescending/belittling even when he was talking on the phone to our sales consultant. It was fairly terrible customer service. Overall, I am enjoying my new vehicle though. More

Jimmy and Elvers were great to work with. Jimmy knows the ins and outs of potential rebates coming up helping us save additional money on something that was still in port and was going to be Jimmy knows the ins and outs of potential rebates coming up helping us save additional money on something that was still in port and was going to be eligible for additional rebates we were not aware of. They made the choice to purchase there over another dealer a relatively easy one. More

My experience with the sales team was super good, Abbygail was very knowledgeable about the S60 that I bought and didn’t apply any pressure to make a quick decision. Abbygail was very knowledgeable about the S60 that I bought and didn’t apply any pressure to make a quick decision. More

These guys are really good at figuring out how to get you taken care of, when something comes up and you don’t have an appointment. taken care of, when something comes up and you don’t have an appointment. More

My service rep, Ryland, is outstanding. He is prompt to call me and update me on the vehicle and needs. He has worked to get me scheduled at a convenient time. He is prompt to call me and update me on the vehicle and needs. He has worked to get me scheduled at a convenient time. More

Has been the BEST car buying experience we have ever had. You guys/gals are AMAZING You guys/gals are AMAZING More

Terrible experience with service department on a Volvo XC90. They quoted me $3200 for a 100k mile service and fixing an exhaust leak from a broken bolt. They started the repair and within hours stated the XC90. They quoted me $3200 for a 100k mile service and fixing an exhaust leak from a broken bolt. They started the repair and within hours stated the repair couldn’t be completed without an additional $3500 of work. They said at least 10% of the time this repair requires this additional work but didn’t mention this at all when I agreed to the initial $3200 for repair. They then charged me $1900 just for taking the car apart and putting it back together without fixing it. Which was required just to pick the car up before holiday. I had a similar experience of outrageous pricing of $2000 for a “loose pollution control box” earlier in the year as well. I was then quoted a rudely low amount on trade for the car that included more than their full repair cost. Would not recommending servicing your Volvo at this dealership. More

I really appreciated the careful inspection of my vehicle and repair recommendations. Tarence was very helpful. and repair recommendations. Tarence was very helpful. More

Ryland was extremely helpful & knowledgeable. He kept us informed & was pleasant to work with. The facility was clean. Good experience. Will be back for future services. He kept us informed & was pleasant to work with. The facility was clean. Good experience. Will be back for future services. More