I visited to Prestige BMW for my wife's car, because their price was right for the car I wanted. I have visited other dealers in bergen county, but Prestige BMW had the best price. It was a pleasure working with Tiago Guinsburg. He is a very friendly, helpful person. he gave a lot of impression to me. He spent a lot of time with me explaining all my options available to me and trying to find the right payment plan that worked with my budget. I would definitely recommend anyone I know looking for a car, to go to Prestige BMW and speak with Tiago. Tank you for helping, Tiago.

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I've now purchased two cars from Erik Valentin at BMW. He is simply the best person i've ever worked with in the car business. Extremely attentive, responsive and helpful, and the 'sale' doesn't end when you leave the lot -- Erik periodically checks in to see how things are going, etc. Most recently, i suggested my mother to him and he handled her perfectly -- she felt like she was working with a friend. Prestige does a very good job, and Erik is amazing. Use them, and pick him!

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I went to Prestige and actually visited a number of their showrooms in Ramsey NJ upon the recommendation of a friend. All of the people I met there were first class. Most important for me, is that no one there came across as the "typical" or "pushy" salesperson. I felt a level of professionalism there that evades most car dealerships. I felt that that they actually took the time to listen to me. They gave me top dollar for my trade-in and I ended up buying a fantastic car that prior to my visit to Prestige I really thought I could not afford. My experience with Max, my salesperson, was extremely pleasant. He was always available on the phone and is very personable. He made me feel at ease and came across as someone who cared about my long term happiness with the car I was about to buy rather than just making another sale. In the future I know I will always visit Max and the Prestige "family" first when in need of another vehicle. Everyone should. They really are a dealership(s) that stands out from the crowd... and their bagels are GREAT! Thanks for making my car purchase the most hassle-free and pleasurable car buying experience that I ever had. I LOVE my new car!!! Thanks again, Max, and keep up the great work everyone.
Leslie M
Stamford, CT

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Overall the experience was satisfactory. They had me waiting longer than usual, and I have purchased many upscale vehicles in the past. However, the staff was friendly and attentive. My sales person Luis also did ok. I say ok because he had me waiting for too long after all the paperwork was completed. Also he promise me a nice low monthly payment which was not true when all was finalize.

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Yes, I would recommend this dealership, my sales person (Max Carela)was very courteous, professional, and his follow up was superior. He made the buying experience one to remember.

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Lori came highly recommended to me through a colleague. She lived up and exceeded any expectation while providing a superior client experience. I love my new BMW and am very happy to have worked with such a reputable dealership and terrific client advisor, Lori Asserson.

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Erik Valentin helped my wife and I to choose right cars for the very reasonable price. Service was incredible fast and just to the point. We ended up with purchasing of 2 brand new cars: BMW 328 and X1. Erik is knowledgeable and experienced professional, and unfortunately, there are not many like him. Thank you Erik for making our experience so good, friendly, honest and I would say that without you it's very much likely we would go to another dealer. Trust your generous service will be also appreciated by your employer.

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We recently purchased a used Porsche C4 Cab from the dealership. We had a local Porsche dealer check the car out prior to purchase and there were a few issues found. The vehicle was priced to reflect most of the issues. One issue specifically was the front tires were hardened and cracked. We were told that the dealer would not replace the tires as it would be too costly and the tires that were on there were fine (the porsche dealer did not highlight the tires as a safety issue either). If they weren't then they would have changed them prior to marketing the car as they were not going to allow an un safe vehicle to be sold. We took the car anyway knowing that somewhere in the near future the tires would need replacing and we would need to bare that expense. After taking the vehicle to be inspected by a porsche specialist who is also a certified inspection shop, we were told the car would not pass NYS inspection for safety reasons associated with the front tires. The specialist shop also happens to be the shop that the owner of Prestige BMW uses for his personal Porsche. Upon calling Mr. Morganstein, the used car sales manager to let him know of the findings and the fact that the car did leave his dealer in unsafe condition, he immediately overnighted a check for $600 for a set of brand new Michelins. We are very pleased to report that this kind of treatment is exactly what the rest of the car business is missing. Well done Prestige.

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I had problems with my 2013 X3. I was offered a trade assist which resulted in me taking a 2013 X5. With the help of the Mr Grossman (Director of Sales and Marketing) and the superb service and help of Erik Valentin I built the desired X5 and within two weeks picked up my new car.
I have to say that the way this dealership treated me makes me recommend it to all my friends.

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Erik and everyone at Prestige BMW have gone above and beyond to see that we were happy with our purchase. They gave us great deal on a year old X5! They go out of their way to make you feel like a valued customer and they listen to you and take care of any problems you have. The service doesn't end once you buy your vehicle and walk out the door. They do everything they can to make sure you are a satisfied customer. I highly recommend this dealership and especially Erik Valentin! Thanks for everything.

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