Prestige Imports

Picked up my new Subaru today. Cheryl and Diana made the whole process totally painless! I was not in a great frame of mind to be car shopping after a bad accident during hurricane Ida and they made it amaz whole process totally painless! I was not in a great frame of mind to be car shopping after a bad accident during hurricane Ida and they made it amazingly easy. My car is perfect and I got a detailed introduction to every feature. I would recommend this dealership to everyone. More

Subaru VW service is awful. long wait before they even touch the car for service. no appointments in 7 days for a simple oil change. no rental, no courtesy car available when the car is on service. always touch the car for service. no appointments in 7 days for a simple oil change. no rental, no courtesy car available when the car is on service. always short staffed excuse for last 3 years. yes, that's normal and always like that but they recently added pandemic in that phrase too. More

Just want to say that Diana the sales representative, Richie the mechanic, and Rosemarie in service are always helpful and try to do their best to resolve any issues. Richie the mechanic, and Rosemarie in service are always helpful and try to do their best to resolve any issues. More

5 star as always!bought a few cars from here, service 5 star as always!bought a few cars from here, service dept is great Rosemarie, ‘Bunny” ,Rich the mechanic , and Diana the sales rep always friendly 5 star as always!bought a few cars from here, service dept is great Rosemarie, ‘Bunny” ,Rich the mechanic , and Diana the sales rep always friendly and very knowledgeable! More

ALWAYS AT THE TOP SAFETY AND SERVICE HAVE PURCHASED MY CARS FROM THIS DEALERSHIP FOR MANY YEARS ALWAYS IMPRESSED EVEN WITH RECALLS AND GENERAL SERVICE CARS FROM THIS DEALERSHIP FOR MANY YEARS ALWAYS IMPRESSED EVEN WITH RECALLS AND GENERAL SERVICE More

No response to complaint I received a ticket because the frame the dealer put on my license plate covered the tagline, which is a violation. I had to pay the ticket but the de I received a ticket because the frame the dealer put on my license plate covered the tagline, which is a violation. I had to pay the ticket but the dealership never returned my calls requesting reimbursement. I sent in my ticket, left multiple voicemails over the course of a month, but the only person who is authorized to help is the owner, John Berelli. Unfortunately, he never returned a call and made no effort to address the situation. More than the cost of the ticket, I am upset with the handling of the complaint. I have purchased cars from Prestige and had them service my cars, but they couldn't care less about my complaint. I certainly won't buy my next car from them. More

I took my new Subaru in for an oil change. Picked it up that evening and noticed as soon as I got home that there were grey splotches all over my hood and windshield. I called them right away and reported that evening and noticed as soon as I got home that there were grey splotches all over my hood and windshield. I called them right away and reported the issue. They didn't call me back. My husband then took the car in and they refused to acknowledge or do anything about the issue. Wouldn't even let us talk with the manager. Not to be trusted More