Preston Mazda
Hurlock, MD
Filter Reviews by Keyword
By Type
Showing 11 service reviews
My wife and I recently retired to Delaware. On a windy bitter cold Saturday morning while visiting in Denton the front passenger window of my 2014 Mazda CX5 failed to raise. My wife was the passenger and bitter cold Saturday morning while visiting in Denton the front passenger window of my 2014 Mazda CX5 failed to raise. My wife was the passenger and we traveled with a small dog on board. Home was 59 miles away. Driving a long distance under those circumstances would be unbearably cold, noisy and unsafe. Fortunately my wife located Preston Mazda thru her cellphone. We showed up unannounced, cold and desperate. The service dept was booked, but the service manager(s) took us in, made us feel welcome and took care of our problem. We are so grateful and Preston Mazda won our future business. Tom & Trish K. More
Cheaters I went to this place i have problem on my mazda with a light and they inspected for $100, told me that is ballast bad and need be replaced, they ask I went to this place i have problem on my mazda with a light and they inspected for $100, told me that is ballast bad and need be replaced, they ask $415 for ballast $270 new light bulb And $250 for work Its come total $1180 to fix that problem with diagnostic. Wow!!! He was teling me that is not cheaper parts and that they cant otherwise guarantee work if they dont replace all . I was upset. They wasnt frendly there as well. So i went on ebay and find used ballast for 57 dollars free shipping. Look at youtube how to replace , got it done myself for less than 30 min , didnt need to replace light bulb . I saved more than $1000 really thet they need to charge to guarantie work? I would nobady recomend this place find some local repairing center they just want pull you money out of pocket they dont care how much you need to work to earn it , would never go there again! More
I had my car in for routine service and to correct a factory recall last week. The service people especially Ed Collins were extremely polite and knowledgeable. The service was done in the time that was factory recall last week. The service people especially Ed Collins were extremely polite and knowledgeable. The service was done in the time that was specified to me over the phone and the work was done with no problems More
Ed Collins was the greatest service person I have ever had at Preston Mazda. He explains everything that he has done to the car or what needs to be reparied to my car. I would also come if I new Ed would had at Preston Mazda. He explains everything that he has done to the car or what needs to be reparied to my car. I would also come if I new Ed would be there to service my car. They got my car repaired in a very timely matter. More
I needed my Mazda Tribute serviced and Earl made sure everything went smoothly knowing that I had moved back to Milory, PA. Even though I have moved I will still be using my "Preston For Life" and travel everything went smoothly knowing that I had moved back to Milory, PA. Even though I have moved I will still be using my "Preston For Life" and traveling in for services. Visiting with Earl and his family, plus the great customer service I receive, it is well worth the travel! More
the selection was great, the price they gave us was a advertised price, which was the lowest in the area, in addtion, the trade value was higher than the actual book and auction values. the financing an advertised price, which was the lowest in the area, in addtion, the trade value was higher than the actual book and auction values. the financing and terms were great, and the time it took to get in and out was 1 hour More
Recently had to have my Mazda serviced at your location. Although I have purchased multiple cars from your dealership, I have at times found it less than convienient to service at your location. There have Although I have purchased multiple cars from your dealership, I have at times found it less than convienient to service at your location. There have been different service advisors who were less than helpfull when it came to my needs (bent the key to my CX-7). The I met Jo-Anna Sparta. Not only did she work around my schedule and make it convienient and easy for me (she picked up my vehicle for a nominal fee and returned it). She made the entire experience a pleasant one. I am a local Buissness leader in Talbot County and because of Jo-Anna's proactive attitude towards this industry's and its customer's service needs, I can safely say I will reccommend my peers to her and your dealership again! Thanks! More
I always have a great experience when I visit Preston Ford. My salesperson was Selbe Hubbard and even after my purchase of my Mazda 6 he still takes care of me! He makes sure I am getting the services I Ford. My salesperson was Selbe Hubbard and even after my purchase of my Mazda 6 he still takes care of me! He makes sure I am getting the services I need and he is always willing to go above and beyond. I would recommend anyone to visit Preston Ford and make sure you ask for SELBE HUBBARD! More

