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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,566 Reviews

1,566 Reviews of Price LeBlanc Lexus - Service Center

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May 16, 2025

The epitome of great customer service, all while making you feel right at home! Love love love love love love love love the Lexus team! More

by ELIZABETHBONDY85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and enthusiasm! We're thrilled to hear that you felt at home with our team and enjoyed your experience with us. It's our goal to provide exceptional service, and your feedback truly means a lot.

May 12, 2025

Professionalism Clear understanding of the repair Respectful and a genuine concern for my needs Great Job More

by CPFRANSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Price LeBlanc Lexus responded

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our team demonstrated professionalism, a clear understanding of the repair process, and genuine respect for your needs. It means a lot to us to know that you had a great experience.

May 12, 2025

Excellent customer service and friendly. I’m a loyal customer because of my of the excellent service I received over the years. More

by PANNC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID WATERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Price LeBlanc Lexus responded

Thank you for your kind words and for being a loyal customer. We're thrilled to hear that our excellent customer service has consistently met your expectations over the years. Your support and satisfaction mean a great deal to us at Price LeBlanc Lexus.

May 12, 2025

I brought my car for service 2 times and both times I was very disappointed. The first time I was almost stranded on the highway because the tire sensor that was supposed to be repaired wasn’t and the tire w More

by MAJESTICPAINT1
Workmanship
Recommend Dealer
No
Employees Worked With
Technician!!!
May 13, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent service visits. Ensuring the safety and satisfaction of our customers is of utmost importance to us, and we regret that we did not meet those expectations in your case. We appreciate your patience and understanding. If you would like to further discuss your experience or if you have any questions, please feel free to contact Lori Puhl, our Customer Satisfaction Manager, at lpuhl@leblancauto.com or (225) 408-2150.

May 12, 2025

Process was very seamless. Only complaint is that they did not detail the vehicle prior to passing it off (crumbs, dust and drips/splashes on dash, screens and center console s More

by LM
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us. We're pleased to hear that you found the process seamless. However, we regret that the detailing of your vehicle did not meet your expectations. Your insights are valuable, and we will use them to improve our services. If you would like to further discuss your experience or if you have any questions, please feel free to contact Michael Hutchinson, our Service Manager, at mhutchinson@leblancauto.com or (225) 408-2205.

May 11, 2025

Bought a used Mercedes' 2022, reported certified but not, found out few days later that the breaks and suspension were bad , the small wheels cover were stolen More

by fowowet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We genuinely regret the challenges you encountered with your recent purchase. Your feedback is invaluable, and we take it seriously as we strive to provide the highest quality service and vehicles to our customers. If you would like to further discuss your experience or if you have any questions, please feel free to contact Engin Sayal, the Sales Manager, at esayal@leblancauto.com or (225) 408-2103.

May 11, 2025

Staff was friendly and helpful. And the service was excellent and performed exceptionally well. Thank you More

by DANA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Knott
May 13, 2025 -

Price LeBlanc Lexus responded

Thank you for your kind words, Dana22. We're thrilled to hear that you had a positive experience with our staff and that the service met your expectations. We truly appreciate your feedback and look forward to welcoming you again.

May 11, 2025

Sarah was excellent and was always available to answer my questions and provide me updates on my vehicle. More

by Boniol
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Waters
May 13, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We are thrilled to hear that Sarah provided you with exceptional service and kept you well-informed about your vehicle. Your kind words are greatly appreciated and will be shared with Sarah and the rest of our team.

May 10, 2025

Charity is professional and amazing with me. Everything was handled that i needed. thank you More

by ALLIECE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity
May 12, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Charity provided you with professional and amazing service, ensuring all your needs were met. Your feedback is greatly appreciated.

May 10, 2025

Awesome job finding a new car for me. Cliff did an awesome job. Highly recommend him. More

by ESCOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation. We're thrilled to hear that Cliff provided you with excellent service and helped you find your new car. Your feedback is greatly appreciated and we are delighted to have had the opportunity to serve you.

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