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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,566 Reviews
Call Service Center (225) 267-9477

1,566 Reviews of Price LeBlanc Lexus - Service Center

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February 24, 2025

Customer service is always great as usual, it just takes an extremely long time to complete the service. They used to give a loaner for every service but no longer do. It made it nice when we were coming in More

by KKJCD97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us. We appreciate your kind words about our customer service and apologize for any inconvenience you experienced with the length of time it took to complete the service. We value your loyalty as a customer and will consider your comments as we strive to improve our services. If you have any questions or would like to elaborate on your experience further please feel free to email Lori Puhl at lpuhl@leblancauto.com or call her at 225-408-2150.

February 23, 2025

I have the epitome of a care representative, Brad. He is very detail oriented and informative. More

by SFCALFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave a review, SFCALFRED. We are thrilled to hear that Brad provided you with exceptional care and service during your visit. We appreciate your kind words and look forward to welcoming you back to Price LeBlanc Lexus in the future.

February 23, 2025

It cost $200 for my car to be broken into so they could replace my door handle. They also didn’t replace my whole entire door handle so there’s a piece missing. $600 later and it doesn’t look great. More

by KATIEBLANCHE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Prahter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the repair of your door handle. We appreciate your business and will strive to improve our services in the future. If you have any questions or would like to elaborate on your experience further please feel free to call Michael Hutchinson at (225) 408-2205 or email him at mhutchinson@leblancauto.com.

February 23, 2025

Great service as always and they always lend us a car same as ours, thsnks More

by bapgauthier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Price LeBlanc Lexus responded

Thank you for your kind words! We are glad you had a great experience with our service team. Customer satisfaction is our top priority, and we look forward to serving you again in the future.

February 21, 2025

Dealer employees are professional, efficient, polite, and thoughtful. Waiting room and restroom are clean and well-stocked. Coffee, cold drinks, and water are available for clients, as well as snack items. More

by GRAMMY1SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Young
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Feb 24, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our team professional and our facilities clean. We strive to provide exceptional service to all of our clients and we are thrilled that we were able to meet your expectations.

February 21, 2025

Great service. Everything was completed quickly and with utmost courtesy. Issues were handled with skill and intelligence. More

by SFCAMBELL219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with us and that our team was able to assist you efficiently and courteously. We appreciate your feedback and hope to see you again.

February 19, 2025

Always treated well, that’s one of the reasons why I have purchased several Lexus cars. Simply the best! More

by Jerry Piper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your continued loyalty, Jerry! We are happy to hear that you have had such positive experiences with us and consider us the best. We truly appreciate your kind words and look forward to serving you again.

February 19, 2025

Great Service; excellent listening and understanding what I needed done. Excellent explanation of what was done. More

by bmgosserand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name. However, she was great!
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Feb 20, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us, bmgosserand. We are happy that you had a great experience with our service team. We strive to provide excellent service and clear communication to all our customers.

February 19, 2025

Excellent quality of work fair prices knowledgeable service advisor I trust the job is always done fair and well More

by Noe twins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us. We are glad that you found our quality of work to be excellent and our prices fair. Our knowledgeable service advisors strive to provide trustworthy service, and we are glad to know that you trust the job is always done well.

February 16, 2025

Appointment @ 10 am, for 30k service out at 12:30 found that we had a bad vehicle battery replaced and Missy let us know that the battery needed replacement. More

by MTEMP445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, MTEMP445. We are glad to hear that Missy was able to identify the issue with your vehicle battery during your service appointment. We appreciate your business and look forward to serving you again in the future.

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