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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,546 Reviews

1,546 Reviews of Price LeBlanc Lexus - Service Center

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January 27, 2025

I came to Price Leblanc Lexus on Friday, January 24, 2025 for the 40,000 mile service for my 2021 Lexus RX350. The service was fast and efficient. My wait time was only 36 minutes. The service advisor was More

by CJJACKSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, CJJACKSON1. We are delighted to hear that our team provided you with fast and efficient service during your recent visit for the 40,000 mile service on your Lexus RX350. We appreciate your kind words about our service advisor's knowledge and kindness.

January 27, 2025

I was disappointed that my car was not washed or vacuumed when I picked it up, More

by Sharchiasson
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused. Your feedback is important to us and we will address this issue with our team to ensure a better experience for our customers in the future. If you'd like to elaborate further, feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

January 26, 2025

The employees are always welcoming and helpful. When I’ve asked a question they will find the answer if it’s not readily available. More

by EYETALIAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us! We are pleased to hear that our employees have been welcoming and helpful during your visits. It is our priority to ensure that all of our customers receive the assistance they need!

January 26, 2025

Been going for several years and haven’t had any major problems with the dealership. I’ve only had regular maintenance work done and everything was fine. Missy has always been great and keeps me updated More

by CBEDDINGFIELD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Price LeBlanc Lexus responded

Thank you for being a loyal customer and for taking the time to share your positive experience with us. We're glad to hear that Missy has provided you with excellent service. We appreciate your continued trust in Price LeBlanc Lexus.

January 26, 2025

. Answered my technical questions and fixed my issue. I am extremely happy with my serviceExcellent service department More

by JDELABRETONNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review! We are happy to hear that we were able to answer your questions and resolve your issue to your satisfaction. Thank you for choosing Price LeBlanc Lexus!

January 21, 2025

Professionally, knowledgeable and accommodating. Pleasant staff and nice waiting area.and snacks and very helpful More

by Charlotte DIANNECDUBROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus, Charlotte DIANNECDUBROC. We are delighted to hear that our staff was accommodating and knowledgeable. We appreciate your feedback!

January 21, 2025

Always top notch service and great communication, as well as they make sure to value your time More

by CRM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, CRM1. We are delighted to hear that you received top-notch service and that we were able to communicate with you effectively.

January 21, 2025

Jennifer Fowler helped us buy 2 cars and was very helpful and friendly. Thanks Lexus for great service. More

by belleairmckay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fowler
Jan 22, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, we are thrilled to hear that Jennifer provided you with helpful and friendly service during your car purchases. We appreciate your business and look forward to serving you again in the future.

January 20, 2025

Chirs and Dave went above and beyond for us and got me into the most beautiful Lexus GX550! Thank you for going the extra mile! We're very pleased. More

by ADREHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a kind review, ADREHER. We are glad that Chirs and Dave were able to provide you with exceptional service and help you find the perfect Lexus GX550. We appreciate your business and hope you continue to enjoy your new vehicle.

January 20, 2025

The best service department. Everyone is so knowledgeable and professional. Also outstanding waiting area. We keep returning to Lexus because of their aero department More

by Acm9492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 21, 2025 -

Price LeBlanc Lexus responded

Thank you for your kind words and for choosing Price LeBlanc Lexus for your service needs. We are delighted to hear that you had a positive experience with our team and enjoyed our waiting area. We appreciate your loyalty and look forward to serving you again in the future.

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