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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,566 Reviews
Call Service Center (225) 267-9477

1,566 Reviews of Price LeBlanc Lexus - Service Center

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May 10, 2025

Despite NEVER using the LeBlanc Lexus service center, I continue to receive repetitive requests for reviews. The fact that they cannot manage IT and automated spam systems, does not say good things about L More

by jim@atpcfii.com
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Paddie
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback. We apologize for any inconvenience caused by the repeated requests for reviews. We understand how frustrating this can be and appreciate you bringing it to our attention. Your insights are valuable, and we take them seriously as we strive to improve our services. If you would like to further discuss your experience or if you have any questions, please feel free to contact Lori Puhl, our Customer Satisfaction Manager, at lpuhl@leblancauto.com or (225) 408-2150.

May 09, 2025

I was greeted quickly and friendly at check-in. Jonathan was efficient and professional in going over my vehicle’s needs. Service was timely. More

by Helmsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Price LeBlanc Lexus responded

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you had a positive visit and that Jonathan was able to assist you efficiently and professionally. We look forward to serving you again in the future.

May 08, 2025

Byron went to so much trouble by ordering mats for my car. He put them in for me, even though I knew he was very busy. They treat me like I’m their only customer. More

by Shirleyneaom
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron and jessica
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May 09, 2025 -

Price LeBlanc Lexus responded

Thank you for your kind words about your experience with Byron and the team. We are thrilled to hear that you felt valued and well taken care of. Your satisfaction is our top priority, and it’s wonderful to know that our efforts made a positive impression on you.

May 07, 2025

The service is always quick and efficient. This time I had a little longer wait but not too bad. The only thing that has bothered me is the gas/oil/petroleum smell in my car. It has lingere More

by Jan Parks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Price LeBlanc Lexus responded

Thank you, Jan, for sharing your experience with us. We're pleased to hear that you find our service quick and efficient, although we regret the longer wait you experienced this time. We apologize for the inconvenience caused by the lingering smell in your car and understand how that can be bothersome. Your feedback is invaluable to us, and we appreciate you bringing this to our attention.

May 06, 2025

Service was well done and Sandy was wonderful to work with dealing with the service needed. More

by HNRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Sandy made your service visit enjoyable and that you were satisfied with the work done. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

May 05, 2025

Loved the experience at price Leblanc Lexus. Scott Band….BEST SALESMAN EVER!!! Happy to be a part of the Lexus family. More

by mikkisantangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us and that Scott made such a great impression. It's fantastic to have you as part of the Lexus family, and we look forward to serving you in the future.

May 05, 2025

Good service. The job was performed in a timely manner. The staff is polite and friendly. More

by monicagibbs102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person.
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May 05, 2025 -

Price LeBlanc Lexus responded

Thank you, monicagibbs102, for sharing your positive experience with us. We're delighted to hear that you found our service timely and our staff polite and friendly. Your feedback is greatly appreciated and encourages our team to continue delivering excellent service.

May 05, 2025

Service experience was excellent. My service was completed very timely and I was kept informed of progress along the way. More

by Ddeanx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We're delighted to hear that you found our service both timely and informative. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service.

May 05, 2025

My service manager, Jonathan Chouest, is the best and I am very pleased with the level of care and service I receive whenever I take my car in for service. he is very thorough and works with me for the bes More

by kprosst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We're delighted to hear that Jonathan Chouest has provided you with exceptional service and thorough care that meets your needs. Your satisfaction is our priority, and we appreciate your kind words.

May 05, 2025

Service is always amazing! Sandy Walters is amazing and always takes care of helping me get my vehicle taken care of. More

by PHYLLIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and for recognizing Sandy Walters. We're thrilled to hear that you consistently have an amazing experience with our service team. We noticed you left us a 1-star rating. If this wasn't an accident and you would like to further discuss your experience, then please email or call, our Customer Satisfaction Manager, Lori Puhl at lpuhl@leblancauto.com or (225) 408-2150.

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