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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,566 Reviews
Call Service Center (225) 267-9477

1,566 Reviews of Price LeBlanc Lexus - Service Center

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April 28, 2025

Kim C did the impossible and found exactly what I wanted and delivered as promised! More

by stephenss77
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us! We're thrilled to hear that Kim C was able to meet your expectations and deliver exactly what you wanted. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.

April 28, 2025

Immaculate facility. Everyone is pleasant and accommodating. Nice loaners. I’ll definitely be taking my Lexus back there in the future. More

by TIMOTHYMAGANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed our facility and found our team to be pleasant and accommodating. It's great to know that you appreciated the loaner vehicles as well. We look forward to welcoming you and your Lexus back in the future.

April 28, 2025

I love my car! I finding the service to have been down graded. I was not happy with the wait time(I had an appointment). I was not happy with my service advisor. More

by krnixon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Prahter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience. We're thrilled to hear that you love your car, but we're sorry to learn about your recent visit to our service department. We strive to provide exceptional service to all our guests, and it seems we fell short during your visit. Your feedback regarding the wait time and your interaction with the service advisor is invaluable and will be used to help us improve. If you have any questions or would like to further discuss your experience then please give Michael Hutchinson, our Service Manager, a call at (225) 408-2205 or email him at mhutchinson@leblancauto.com.

April 28, 2025

Always a pleasant experience & excellent service! My girl Sandy Waters is the best! Oh & also David Waters my salesman! Kudos ❤️❤️❤️ More

by deeakmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Waters
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Apr 29, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with us. Sandy and David truly are exceptional, and it's wonderful to know they made your visit special. We appreciate your support and look forward to serving you again.

April 27, 2025

The Service Team makes everything so easy and enjoyable! They are friendly and do not keep you waiting unnecessarily. They give a finish time at the beginning and your car is done on time! Great environment More

by KARIANN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that our Service Team provided you with a seamless and enjoyable visit. It's wonderful to know that you appreciated the friendly atmosphere, timely service, and our commitment to customer satisfaction. We look forward to welcoming you back in the future.

April 27, 2025

Missy was amazing as always! I'm certainly going to miss her, when she moves. She has always provided me with a loaner, so I can still see my patients, while my car is being serv More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Price LeBlanc Lexus responded

Thank you so much for sharing your kind words about Missy. We're delighted to hear how much you appreciate her dedication and thorough service. It's wonderful to know that she's made such a positive impact. We're grateful for the trust you've placed in us at Price LeBlanc Lexus.

April 27, 2025

Very professional just did not like the service writer suggesting recommended maintenance when I had that same service 2 or 3 service visits before, especially when I only requested oil change and wiper More

by JADAIGLE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us. It's great to hear that you found our team professional. We appreciate your input regarding the maintenance suggestions, and we strive to provide clear and relevant service recommendations. Your comments help us to improve our communication and ensure a better experience for our customers.

April 26, 2025

Very efficient, friendly and easy explanation of issues. Able to handle need for delivery of car More

by LBENJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words. We're thrilled to hear that you found our team efficient and friendly and that the explanations provided were clear and helpful. Your feedback is greatly appreciated.

April 25, 2025

Would recommend this dealership- they offer excellent service and they keep you informed every step of the way. More

by DRABENHORST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Price LeBlanc Lexus responded

Thank you, DRABENHORST, for your kind words and recommendation. We're delighted to hear that you had a positive experience with our service team and that you felt well-informed throughout the process. Your feedback is greatly appreciated and we look forward to serving you again in the future.

April 24, 2025

All repairs done under warranty while giving me a fabtastic loaner while the work was being completed. More

by MARKASHELTON83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Price LeBlanc Lexus responded

Thank you, MARKASHELTON83, for sharing your positive experience with us. We're delighted to hear that you appreciated the convenience of a fantastic loaner vehicle while your warranty repairs were being completed. Your satisfaction is important to us, and it's wonderful to know that we could meet your expectations.

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