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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,566 Reviews

1,566 Reviews of Price LeBlanc Lexus - Service Center

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April 03, 2025

The information that you put on the website if it’s not relevant for your location of franchise, then you need to communicate that and that frustrate your customers by having them to fill out a loan applic More

by apostlejoann
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
3.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID WATERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your concerns. We strive to provide accurate and relevant information for our customers and understand the importance of clear communication regarding our services and offerings. Your feedback is invaluable in helping us improve, and we apologize for any confusion or frustration you may have experienced. If you have any questions or would like to elaborate further on your experience please feel free to contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com or 225-408-2150.

April 03, 2025

I just bought a new Lexus because of the service department. It is the absolute best service department anywhere. The people here have always thoroughly explained everything. They are honest and rel More

by Shirleyneaom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike -manager of service.
Apr 04, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and for choosing Price LeBlanc Lexus. We're thrilled to hear that our service department has made such a positive impression on you. Our team takes great pride in providing honest, reliable, and personalized service, and it's wonderful to know that you feel comfortable and well taken care of. Your feedback is truly appreciated, and we're delighted to have you as part of our Lexus family.

April 02, 2025

I own a 2024 LC 500 and Lexus don’t keep a tire in stock. I had to wait 5 days. I had a nail in my tire and needed a new tire. This is unacceptable!!!! More

by casolite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback. We understand how frustrating waiting for a new tire can be, especially when dealing with an unexpected situation like a nail. Your experience is important to us, and we are constantly working to improve our inventory and service to meet the needs of our customers better. If you have any questions or would like to elaborate further on your experience please feel free to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 or mhutchinson@leblancauto.com.

April 01, 2025

The service department continues to deliver the absolute best customer service. Great, friendly staff from initial welcome to days later with a follow up call. Thanks as always for being the best! More

by jenniferdipumarealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that our service department has consistently provided you with great customer service and that our team has made a positive impression from start to finish. Your feedback is greatly appreciated, and we are grateful for your continued trust in us.

April 01, 2025

Nice people good car good mileage didn’t take to long. Was a good experience! More

by bennettclement24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our service and found the process efficient. It's wonderful to know that our team and vehicles met your expectations.

March 31, 2025

Awesome experience with Cliff and Brandon. Will definitely reccomend family and friends. Thanks Cliff and Brandon! More

by MLARMEU
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Price LeBlanc Lexus responded

Thank you so much for sharing your experience with Cliff and Brandon. We are thrilled to hear that you had an awesome time and appreciate your recommendations to family and friends. Your kind words mean a lot to us and to the team.

March 30, 2025

Everything was done in a timely manner. I asked for a car wash and it wasn’t washed and the inside wasn’t vacuumed More

by KMUCKER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nodine
Apr 01, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We are pleased to hear that the service was completed in a timely manner. However, we apologize for not meeting your expectations regarding the car wash and interior vacuuming. Your feedback is important, and we appreciate you bringing this to our attention. If you have any questions or would like to elaborate further on your experience please feel free to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 or mhutchinson@leblancauto.com.

March 30, 2025

On March 11brought in my 2021 RX350 for an oil/filter change along with multi-point inspection. On March 23, I was in Jackson, MS to attend a funeral. Before leaving Jackson, I stopped to refuel. My c More

by CAJUN.VOLS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Missy Webb-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We apologize for the inconvenience you experienced. We will review your inspection report & counsel the technician on our dealership's expectations for a thorough multi-point inspection. We value your feedback as it allows us to continuously improve our processes. If you have any questions or would like to elaborate further on your experience please feel free to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 or mhutchinson@leblancauto.com.

March 30, 2025

Everything was done in timely manner. I was informed about what was being done and other things that were recommended. More

by KMUCKER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nodine
Apr 01, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We're delighted to hear that you appreciated the timely service and clear communication regarding your vehicle. It's our goal to keep our customers well-informed and satisfied throughout their service experience. Your feedback is greatly appreciated.

March 29, 2025

Excellent service! They had my windshield in stock so I was able to get it replaced and inspected the next day! More

by jbprejean12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Price LeBlanc Lexus responded

We're thrilled to hear about your positive experience with our service team and that we could promptly assist you with your windshield replacement and inspection. It's always our goal to ensure our customers leave satisfied and we're glad we could meet your expectations. Thank you for choosing Price LeBlanc Lexus!

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