Price Pro Ford
Waterville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Staff was very friendly and prompt to answer my questions. The dealership was clean and easy to navigate. If I ever need another Ford I wouldn’t hesitate to contact them. questions. The dealership was clean and easy to navigate. If I ever need another Ford I wouldn’t hesitate to contact them. More
Timely and friendly greeting and quick service. All while they were somewhat handicapped by construction work occurring in their service area. All while they were somewhat handicapped by construction work occurring in their service area. More
Always comfortable with employees and service accomplished. Fast and efficient and work completed well and as promised. accomplished. Fast and efficient and work completed well and as promised. More
I am extremely pleased with the patience and explanations I received from every person i encountered to get the diagnosis, order, and service for the apim replacement for my car. There were times that I mis I received from every person i encountered to get the diagnosis, order, and service for the apim replacement for my car. There were times that I misunderstood or they had to repeat second time to this senior citizen and yet they treated me with the utmost respect and made me feel like I was a valued customer. They even programmed my Android and Sirius and Bluetooth as I could not even figure out how to do those tasks after the service was completed. Definitely five star service in all aspects. More
Took Truck in for a EIWE Issue and was told I needed new tires by Service Manager. Truck is less then 3 years old and only has 30K miles on it. Doing research online shows lots of people with F150 having sa tires by Service Manager. Truck is less then 3 years old and only has 30K miles on it. Doing research online shows lots of people with F150 having same issue as me, EIWE partial engage will come and go. After running 4WD for a couple times issue has gone away. If my tires were bad, I would think my problem would still be there. Taking to another dealer for service in future. More
The whole team at Price Pro ford has delivered the same great service I was used to. Communication with this team is what sets them apart from the last dealership. I will continue to bring in my fleet of v great service I was used to. Communication with this team is what sets them apart from the last dealership. I will continue to bring in my fleet of vehicles to be serviced by them. Keep up the great partnership! More
Service was very quick & efficient. Faster than previous dealership. Better communication, too. I'm very pleased with my first service with this dealership! Faster than previous dealership. Better communication, too. I'm very pleased with my first service with this dealership! More
Twice my 2024 Maverick XLT hybrid had a dead 12 V battery. The service desk reported that the battery was good and that the charging system was working as required. The Service Manager just happened battery. The service desk reported that the battery was good and that the charging system was working as required. The Service Manager just happened to be in the area and explained that the dead battery was caused by an over the net update that will cause this to happen on occasion. The sevice desk guys did not know this and apparrently, neither did the tech. The SM showed desk agent how to find this info on the computor. The SM explained that Ford engineering is aware of the problem, but there is no fix currently available. My complaint: Why is the SM the only person that knew this? More



