Prime Auto Sales

This is the second time we purchased a vehicle from them. We had no problems with the first car, so when we needed another, we went back. Good service, answered our questions patiently. Good cars for desc We had no problems with the first car, so when we needed another, we went back. Good service, answered our questions patiently. Good cars for descent prices. We would recommend this dealer. More

I hate to even give them 1 star. The salesman is arrogant and can lie with a straight face. I told him it needed to be safe because there will be 3 children in it. He told us noth The salesman is arrogant and can lie with a straight face. I told him it needed to be safe because there will be 3 children in it. He told us nothing was wrong with this suv other than needing tires and an antenna. We wanted to take it to a garage to have it checked out and he said there were no garages open. He said they had it checked over and cleaned before putting it up for sale. Turned out the frame was rusted through enough, that it cracked through and rolled off the road right as my Son was driving onto a 6 lane bridge. One minute later could have taken lives. I will Never trust this dealership again. They need shut down before they cause deaths. We did contact the Ohio Attorney General. (Insurance don't cover this situation) More

Don’t buy from this dealer I would give them a negative star if that was an option star if that was an option More

STAY AWAY Horrible. .. Alex will take every penny you have and sell you a xxx... Bought a car 47 days ago broke down first night they took it to a backyard mechanic said .. Alex will take every penny you have and sell you a xxx... Bought a car 47 days ago broke down first night they took it to a backyard mechanic said it was fixed all to happen 3 more times mind you I lost my job because they never offered a loaner car I had to beg for one which ended up being 3 because all check engines lights came in within 2 days. So they finally paid Nissan to fix it 1400.00 so I have had my car back for maybe 2 weeks and Alex repoed it, bank wanted to work with me and he said no. He's a SCAM ARTIST... LAWSUIT IN PROCESS IF ANYONE WANTS TO REACH OUT More

Stay away from this lot. The guys will talk a great game and ensure you that you’re buying a good vehicle and may even state “if it doesn’t work out bring it back” However th The guys will talk a great game and ensure you that you’re buying a good vehicle and may even state “if it doesn’t work out bring it back” However they are liars . I purchased a vehicle that Alex vouched for and explained he drove from Virginia and ensured the motor and engine were in good condition…I had the car inspected 3 days after purchase and the condition of the vehicle was the exact opposite of what was advertised, and verbalized. The car in fact had a bad motor and transmission. I took the car back and he completely disregarded what was agreed on, and then stated he had never actually drove the vehicle, and admitted that he lied and admitted to ignoring my calls .. it was a complete xxxx show that involved Alex, his next door buddy Justin, and unfortunately the police were involved who stated that these guys sale through third parties such as Facebook marketplace bc their reviews are so terrible. The police also stated that they’ve had similar situations and other calls of the same issue. I did take them to court which ofcourse they didn’t show so I was awarded my judgement and I’m on my way to collect but save yourself the trouble and just find another dealer or car bc crummy people such as these guys don’t deserve to be in business with the crummy business they provide . More

I was never contacted back after attempting to reach them 2 separate times about the purchase of Rolls-Royce Royce 2 separate times about the purchase of Rolls-Royce Royce More

I called a number of times about a vehicle they never answered the phone. I emailed several times received no response. Not much more to say. answered the phone. I emailed several times received no response. Not much more to say. More

Bought a truck that they said was in "great condition" 1 week later had to take it to get fixed (3000k) now it needs more work done (we are not investing any more) put over 7000k total for a piece of crap t week later had to take it to get fixed (3000k) now it needs more work done (we are not investing any more) put over 7000k total for a piece of crap truck! They don't respond to calls! So disappointed in this company More

I had an initial experience with this dealership of honest, caring sales people. They assured me I was purchasing a quality vehicle. My car arrived today. As soon as I got behind the wheel I knew I had honest, caring sales people. They assured me I was purchasing a quality vehicle. My car arrived today. As soon as I got behind the wheel I knew I had a problem. We now have an appointment at our Volvo dealer as the transmission requires repairs. Not sure of the cost, but disappointed that they stated I was purchasing a quality vehicle. Hopefully I can afford the repairs. More