Prime Motors LLC

I came all the way from Salisbury Maryland. I got a beautiful Lexus LS. I work with the general manager Alberto. He's the one who you should go to. Thank you prime motors. I got a beautiful Lexus LS. I work with the general manager Alberto. He's the one who you should go to. Thank you prime motors. More

I drove 3 hours to purchase a vehicle. I changed my mind finance manger told Me I couldn't get my money back or finish purchasing car, said he was calling the police and keeping both the I changed my mind finance manger told Me I couldn't get my money back or finish purchasing car, said he was calling the police and keeping both the car and my money!!!!! Someone else came and help me I ended up getting car and broke down on my way home not even 24 hrs later. I left messages about this and no response. Now I have towing fees and payment on a car that I can't drive. More

Richard cherno and Alberto really helped me get the car I wanted. Gave me good rates at a great price. wanted. Gave me good rates at a great price. More

Cj and alberto helped me get the car I wanted. We came for a Tacoma but it we didn't want that one so they bought a car from auction that fit our needs. We came for a Tacoma but it we didn't want that one so they bought a car from auction that fit our needs. More

straight forward process and excellent customer service Mike made the process smooth and easy give CJ a raise service Mike made the process smooth and easy give CJ a raise More

Everyone was so helpful. Alberto was so patient and answered all my questions. I will definitely recommend them if you need a car. Alberto was so patient and answered all my questions. I will definitely recommend them if you need a car. More

Azad and Alberto DIF excelente Job for me. They DIF everything they can to make tris deal happen. I apprreiate bussiness with you guys👍 They DIF everything they can to make tris deal happen. I apprreiate bussiness with you guys👍 More

Quick and easy transaction. Good deal and great vehicle. Thanks Alberto! Enjoy your ice cream date with your daughter! Good deal and great vehicle. Thanks Alberto! Enjoy your ice cream date with your daughter! More

Roberto was awesome! Great customer service And very knowledgeable, making the car buying process nice and easy. KUDOS!!! Great customer service And very knowledgeable, making the car buying process nice and easy. KUDOS!!! More

I had an extremely disappointing experience with Prime Motors LLC. I purchased a 2018 Toyota Camry from them in April 2025. I paid $6,000 down, and they added an extra $3,000 claiming it was for repair Motors LLC. I purchased a 2018 Toyota Camry from them in April 2025. I paid $6,000 down, and they added an extra $3,000 claiming it was for repairs done before delivery. I was promised verbally that if any issues came up, they would take care of it. Just one week after the purchase, the check engine light came on. I contacted them more than 10 times, and every time they told me to “come back later” or “we’ll fix it next week.” Eventually, they just told me, “We won’t fix it. Take it to the manufacturer.” The car has serious problems: • It won’t pass emissions due to a bad oxygen sensor. • The engine is weak, and oil had not been changed. • The front axle is unsafe, making the car dangerous to drive. They lied about the repairs, charged me $3,000 for nothing, and now refuse to take any responsibility. This is unacceptable and unethical business behavior. I do not recommend this dealership to anyone. Be careful and don’t believe verbal promises — get everything in writing. I’ve already filed complaints with the Virginia Attorney General and DMV. More