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Principle BMW of Corpus Christi - Service Center
Corpus Christi, TX
256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
256 Reviews of Principle BMW of Corpus Christi - Service Center
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December 20, 2024
Taken in for service for check engine light. Fairly minor fix , give curtesy ride to work. Rapid fox overnight (1 day). 2017 model with fewer than 50k miles. Great experience. Fairly minor fix , give curtesy ride to work. Rapid fox overnight (1 day). 2017 model with fewer than 50k miles. Great experience. More
by Bleahey
Employees Worked With
Service dept.
December 18, 2024
The service advisors are on their game professional , knowledgeable , courteous , willing to go the extra mile to make you feel good about process. knowledgeable , courteous , willing to go the extra mile to make you feel good about process. More
by manuel.sandoval1113@yahoo.com
Employees Worked With
JohnnyRocket Almaguer, Mike Terrazas, Aaron Sanchez
November 26, 2024
Customer service has made some improvements. There is better communication now. I like how they keep you posted on the stages of your car repair and when your car is ready. There is better communication now. I like how they keep you posted on the stages of your car repair and when your car is ready. More
by Vee
Employees Worked With
Scott
November 26, 2024
My experience with the service department was not good for the money they charge. I got an oil change and they didn’t even include a courtesy next due oil change sticker. They “explained” that the vehicle for the money they charge. I got an oil change and they didn’t even include a courtesy next due oil change sticker. They “explained” that the vehicle has an internal timer that can be “setup” to include a reminder. However, that doesn’t appear to have been done. Additionally, they wanted to charge over $2800 for non essential repairs. It appears they are just wanting to make money, the proverbial quantity over quality. More
by Client
Employees Worked With
Service Depart
October 26, 2024
I took my BMW for service and an oil change. Received my car back and my windshield wiper fluid was still empty and the light in my car still said my service was overdue. No one explained anyth Received my car back and my windshield wiper fluid was still empty and the light in my car still said my service was overdue. No one explained anything that my car potentially needed or what they exactly serviced. I paid over $500 dollars as well, and I will not be going back. More
by Ema62
Employees Worked With
Unsure
October 03, 2024
Melinda, the greeter is amazing! John Hererra, our Service Adviser is exceptional! He is so knowledgeable about the business, BMW vehicles, service policies and programs. He always k John Hererra, our Service Adviser is exceptional! He is so knowledgeable about the business, BMW vehicles, service policies and programs. He always keeps us updated on what preventative maintenance services we are due for and looks for the best deals and value for us too. He is incredibly professional and he is one of the few people in business we actually trust. He shoots straight and no xx, like we've gotten before. More
by Jacqui House
Employees Worked With
John Herrera & Melinda
