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Principle BMW of Corpus Christi - Service Center

Corpus Christi, TX

4.6
256 Reviews

256 Reviews of Principle BMW of Corpus Christi - Service Center

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February 27, 2018

Maintenance Leo was awesome!! He was friendly, personable and quick with all the paperwork. I hope next time i go in Leo helps me. Best experience! More

by LACHELLESHORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
February 27, 2018

Amazing Customer service The customer service was excellent just as my last visit! Mr. Ruiz was very helpful in explaining what was going on with my car thoroughly and answere More

by JASON.VILLARREAL95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
February 27, 2018

Excellent service. Leo was very informative and friendly. He called and text me when my vehicle was ready for pick up. I was able to drop off my car and have a loaner in More

by DTREVINO1440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
February 26, 2018

Excellent service For this visit, i went in for an oil change. The staff is very professional, they have great customer service, they answered every question I had. BM More

by deleonlauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo, Leo Ruiz
February 26, 2018

Service Tires too pricey shouldn't have to fill out survey for this crap tires were way too pricey run flat this Run flat tires aren't worth it More

by RICKY.LIONEL Richie incognito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Ruiz
Apr 06, 2018 -

Principle BMW of Corpus Christi responded

RIcky, thank you for your response we do apologize for the experience that you have had with the pricing of the tires. Unfortunately we do not have control the cost of the tires that we get from the manufacture and the price is determined from that number. We do our best to maintain the vehicle as the manufacturer recommends. If there is anything that we can do to help in the future please feel free to reach out to our General Manager Bob Bristol at 210-216-9995.

February 25, 2018

Service work completed as promised Great service and workmanship, work completed as promised. Everyone was polite and checking to make sure we were pleased and happy before we left the More

by CFIG2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esparanza Gomez
February 24, 2018

Oil change. Lasted 7 days Although the service station took over 7 days to get my car back Jericho Murillo made the whole expierence a good one! He kept me posted on what was g More

by ANNETTEZPEREZ66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo
February 23, 2018

Started out rocky but ended up great A special thank you to Bob Bristol for coordinating the repair of my 740i. Everyone at the dealership went out of their way to be of assistance. More

by DIANEMAC47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bristol, Prakash Punjabi, Esparanza Gomez, Leo Ruiz
February 23, 2018

Excellent All the service was excellent and on time. The price was adequate. I was updated timely for any new information about my car and the work that has bee More

by HERNANZAMALLOA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo
February 23, 2018

Four wheel alignment, convertible top fix & windshield seal Had Great service from beginning to end. All staff was Professional and courteous. I Was informed of the problems with the costs. Warranties and co More

by JYOUNGARCHITECT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtesy driver and service tech , Esparanza Gomez
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