Principle BMW of Corpus Christi - Service Center

Service Leo did a great job and the service he provided. I am bummed that I had to write 25 characters and that I could not by pass just a simple thank you a Leo did a great job and the service he provided. I am bummed that I had to write 25 characters and that I could not by pass just a simple thank you and Leo did a great job. More

Very professional and efficient! I needed a loaner car while they changed my oil and checked my service needs. The service staff were helpful, courteous and efficient. I was in and ou I needed a loaner car while they changed my oil and checked my service needs. The service staff were helpful, courteous and efficient. I was in and out of there with the loaner car and on time for work. More

Recall performed efficiently I was assisted immediately upon arrival.The recall work was completed sooner than antcipated. I enjoyed browsing the high performance vehicles in I was assisted immediately upon arrival.The recall work was completed sooner than antcipated. I enjoyed browsing the high performance vehicles in the showroom and waiting area was comfortable. More

Service My experience was fine Ever one there were attentive. From the front desk to my personal service person,to the gentleman that replaced the little bat My experience was fine Ever one there were attentive. From the front desk to my personal service person,to the gentleman that replaced the little battery in my key. I do like working with one service person thru my experience instead of repeating my concerns to multiple people More

Well organized Good prompt service great people helpful and professional also no trouble getting comfortable with the facilities were customer friendly and accommoda Good prompt service great people helpful and professional also no trouble getting comfortable with the facilities were customer friendly and accommodating and gave me a courtesy car wash. More

Great people that take great care of their clients. I always make an appointment for any service that I require. The teamwork approach this service center utilizes toward it’s clients worked very well f I always make an appointment for any service that I require. The teamwork approach this service center utilizes toward it’s clients worked very well from my perspective as a client. The detail services they offer are a great convenience to me as I want my BMW freshly detailed after any service. When I return to pickup my BMW and return their complimentary loaner BMW my vehicle looks brand new. 5 stars from me always. More

Friendly, timely and convenient Took my M3 into the dealership for its routine oil change service. The vehicle also needed a daytime running light replaced. As soon as I pulled int Took my M3 into the dealership for its routine oil change service. The vehicle also needed a daytime running light replaced. As soon as I pulled into the service lot, I was greeted by name. My service handler took my information, and upon request, he had a loaner brought to me. The loaner was very clean. The following day I received a phone call that my car was ready. Again, I pulled into the service lot and was greeted by name. My car was brought to me within minutes, and in addition to the services rendered, the car was cleaned by the dealership. All in all, this is what an oil change service experience should look like: quick and easy. Job well done. More

BMW sales The services provided by BMW of Corpus Christi was outstanding and courteous as always. I will always be a returning customer . Thank you Cheryl Lamb The services provided by BMW of Corpus Christi was outstanding and courteous as always. I will always be a returning customer . Thank you Cheryl Lamb More

They drilled a hole in my BMW 550! Horrible experience. Cannot recommend strongly enough how disgusted I am with this dealership. Took my 2012 BMW 550 with 48,000 miles back in again Horrible experience. Cannot recommend strongly enough how disgusted I am with this dealership. Took my 2012 BMW 550 with 48,000 miles back in again for running issues that started after this dealer preformed the ccp recall. Somehow, the car has 4 bent wheels, and a defective steering wheel. My rear 1/4 panel was damaged while at BMW of cc, and they drilled a large hole in my car to "repair" the dent. I did not authorize or consent to any body work being done to my car. They once again "cannot find" or identify the running problem, although anyone not employed by BMW seems to be able to. Car still runs rough and there are common problems that they refuse to look into. They even let the shop forman take my car home for the night. I'm not sure what special vehicle repair facilities he has at home, but I didn't authorize him to drive my car home! My car was returned out of gas after the foreman's outing with additional damage to two areas of he front fender. The dealer refuses to do the right thing and compensate me for the damage they caused and the diminished value of my vehicle. So I now have a 2012 BMW 550 that is damaged and has a diminished value. Only give them one star because I cannot give the 0 stars. If I can add photos, please let me know how. More