Principle BMW of Corpus Christi - Service Center

Friendly, timely and convenient Took my M3 into the dealership for its routine oil change service. The vehicle also needed a daytime running light replaced. As soon as I pulled int Took my M3 into the dealership for its routine oil change service. The vehicle also needed a daytime running light replaced. As soon as I pulled into the service lot, I was greeted by name. My service handler took my information, and upon request, he had a loaner brought to me. The loaner was very clean. The following day I received a phone call that my car was ready. Again, I pulled into the service lot and was greeted by name. My car was brought to me within minutes, and in addition to the services rendered, the car was cleaned by the dealership. All in all, this is what an oil change service experience should look like: quick and easy. Job well done. More

BMW sales The services provided by BMW of Corpus Christi was outstanding and courteous as always. I will always be a returning customer . Thank you Cheryl Lamb The services provided by BMW of Corpus Christi was outstanding and courteous as always. I will always be a returning customer . Thank you Cheryl Lamb More

They drilled a hole in my BMW 550! Horrible experience. Cannot recommend strongly enough how disgusted I am with this dealership. Took my 2012 BMW 550 with 48,000 miles back in again Horrible experience. Cannot recommend strongly enough how disgusted I am with this dealership. Took my 2012 BMW 550 with 48,000 miles back in again for running issues that started after this dealer preformed the ccp recall. Somehow, the car has 4 bent wheels, and a defective steering wheel. My rear 1/4 panel was damaged while at BMW of cc, and they drilled a large hole in my car to "repair" the dent. I did not authorize or consent to any body work being done to my car. They once again "cannot find" or identify the running problem, although anyone not employed by BMW seems to be able to. Car still runs rough and there are common problems that they refuse to look into. They even let the shop forman take my car home for the night. I'm not sure what special vehicle repair facilities he has at home, but I didn't authorize him to drive my car home! My car was returned out of gas after the foreman's outing with additional damage to two areas of he front fender. The dealer refuses to do the right thing and compensate me for the damage they caused and the diminished value of my vehicle. So I now have a 2012 BMW 550 that is damaged and has a diminished value. Only give them one star because I cannot give the 0 stars. If I can add photos, please let me know how. More