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Principle BMW of Corpus Christi - Service Center

Corpus Christi, TX

4.7
263 Reviews
Call Service Center (361) 233-0155

263 Reviews of Principle BMW of Corpus Christi - Service Center

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July 23, 2023

I was able to get an appointment fairly quickly. Jason was pleasant, helpful and thorough. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
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July 04, 2023

Mike the GM and Dan my salesman were great. I have a problem with the service department. I left my X7 there to have the battery replaced and someone took it upon themselves to eat their lunc More

by Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Baker, Mike Terrazas
Report | Print
June 21, 2023

it was a much better experience than other dealership service shops that I have used in the past, Ford, Honda and Lexus. More

by 08.clement_pleader
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin, George
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June 17, 2023

Very pleased with the service. Very courteous, on time and car looked great after wash. More

by jcram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, stephen
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Jun 19, 2023 -

Principle BMW of Corpus Christi responded

Thank you for your review! We strive for this level every time!

June 15, 2023

The customer service is the worst. No one ever calls you back. My vehicle was in the shop 1 week with no updates on status. Salesman make promises they have no intention of keeping. O More

by gonzaleh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance crew., JohnnyRocket Almaguer
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June 09, 2023

Service was quick and easy! I was very pleased with the customer service I received. More

by Tmgunter2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Thompson
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Jun 19, 2023 -

Principle BMW of Corpus Christi responded

Thank you very much! Your review and kind words will be shared with Justin!

June 07, 2023

Great service department. They help u right away. Show u to the waiting room. Offer u coffee and breakfast. Keep u updated on your vehicle status. If your car needs to stay fo More

by Mario Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bueno
Report | Print
Jun 19, 2023 -

Principle BMW of Corpus Christi responded

Mario - Thank you for the great review and kind words! Your thoughts will be shared with Steven!

June 06, 2023

Another fantastic experience with Jorge and the BMW of Corpus Christi service department. They got me in on short notice and had my x5 done faster than expected. More

by schadedc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Jaramillo, Mike Terrazas
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Jun 19, 2023 -

Principle BMW of Corpus Christi responded

Thank you for the great review and kind words! I am pleased we were able to exceed your expectations!

May 18, 2023

I appreciate the fact that the employees at this dealership treat me, the customer, as if I am important person. Thanks. David Getz More

by clarinetdlg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Sanchez
Report | Print
Jun 19, 2023 -

Principle BMW of Corpus Christi responded

David - Thank you for the review and the kind words! In our eyes, you truly ARE an important person!

May 15, 2023

Very good appointment process, drop off, and service. Smaller dealership so it lacks the lounges and perks of larger dealerships I’ve been to in the past. More

by psychdrrizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jun 19, 2023 -

Principle BMW of Corpus Christi responded

Thank you for the review and the thoughtful suggestions. We had to scale back several amenities during CoVid, but plan on bringing some of them back. The next time you are in, please share your thoughts with your Service Manager or the General Manager for consideration!

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