Principle BMW of San Antonio - Service Center

They always pay attention to detail and answer all of my questions clearly. I've never left dissatisfied with they work they've performed on my vehicle. questions clearly. I've never left dissatisfied with they work they've performed on my vehicle. More

My husband and I are very pleased with the professionalism, friendliness and knowledge given by Paul Gallardo, our Service adviser. We noticed how everyone had respect for the mask, cleanlines professionalism, friendliness and knowledge given by Paul Gallardo, our Service adviser. We noticed how everyone had respect for the mask, cleanliness and social distancing policies. Thank you for making it a pleasant and excellent afternoon. More

Great service and very professional. My first experience Great service and very professional. My first experience and it was superb. I did not have time to bring it in and had concerns because of corona vi Great service and very professional. My first experience and it was superb. I did not have time to bring it in and had concerns because of corona virus. They brought it to me which was especially nice. More

Excellent customer service. Shawn was helpful and insightful. This was probably my best experience dealing with a service advisor. My wife was impressed and that is difficult to do. insightful. This was probably my best experience dealing with a service advisor. My wife was impressed and that is difficult to do. More

I get 110% from everyone. Especially Alumd.He has been my customer service representative for well over a year. He provides 100% customer satisfaction everytime! customer service representative for well over a year. He provides 100% customer satisfaction everytime! More

My car was serviced by BMW in a very swift and professional manner..Thank you Maggie..Kept me informed of the progress and all updates to my car professional manner..Thank you Maggie..Kept me informed of the progress and all updates to my car More

The service level from BMW of San Antonio team was incredible during Covid-19. The company was great with social distancing, sanitation, professionalism, and performance. incredible during Covid-19. The company was great with social distancing, sanitation, professionalism, and performance. More

Awesome service was kept updated almost every day I knew what and when and what type of service to my vehicle was needed and what was being performed what and when and what type of service to my vehicle was needed and what was being performed More

Rep told me same day return, then text, was delayed 1 day. Waited 40 min in lobby to get car After text Said car was ready. day. Waited 40 min in lobby to get car After text Said car was ready. More

Shawn gave amazing service from my initial phone call in a panic of another mechanic messing up my car to making me feel that BMW will diagnose and take care of everything. And he did! a panic of another mechanic messing up my car to making me feel that BMW will diagnose and take care of everything. And he did! More