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Principle Toyota in Memphis - Service Center

Memphis, TN

4.7
624 Reviews
Call Service Center (855) 976-7353

624 Reviews of Principle Toyota in Memphis - Service Center

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July 02, 2025

Great place to do business with. I’ve been coming here for five years and have never been disappointed. More

by Chris Gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Montgomery, John Snell
Report | Print
Jul 03, 2025 -

Principle Toyota in Memphis responded

Hi Chris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

Customer service associates are nice & polite . It didn’t take all day for my car to get service. More

by mshirell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the service man name
Report | Print
Jul 03, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2025

I had an appointment to get an oil change and had to wait two hours and then having to wait those two hours the Internet was not working so I’m not happy about my last visit More

by therealpeggydavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
June 27, 2025

I found everyone at the dealership to be very courteous, and helpful. The office ran very smoothly and there was no waiting time. More

by peggynic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Jun 30, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

The service staff was welcoming, well-informed and efficient. My service included a progrmming fix and I was well-informed through the process. Additionally, the estimated time for service was less More

by Tuckered Out
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good man. Can't recall name.
Report | Print
Jun 26, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

Jun 27, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2025

This dealership do good when they take the time to do the work correctly. The prices are so expensive. More

by astinson0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name
Report | Print
June 12, 2025

They were able to work me in last minute and had my car back by noon…always great work and service with a smile. So much better than any other service department in the memphis area. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton
Report | Print
Jun 13, 2025 -

Principle Toyota in Memphis responded

Hello Jay, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

My service advisor, Rodger Parker, ensured that my vehicle received the necessary servicing. The service technician conducted a thorough inspection of my vehicle and brought to my attention the need t More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Jun 13, 2025 -

Principle Toyota in Memphis responded

Hello Vanessa, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

Fast and easy got right to my vehicle and was able to move me up More

by Stine.dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Palmer
Report | Print
Jun 13, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 02, 2025

Went smoothly without a problem. Car was inspected and fluids checked. Checkout was easy and quick. More

by jth349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra
Report | Print
Jun 13, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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