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Principle Toyota in Memphis - Service Center

Memphis, TN

4.7
624 Reviews
Call Service Center (855) 976-7353

624 Reviews of Principle Toyota in Memphis - Service Center

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February 17, 2025

Great customer service. A pleasant atmosphere and wait time for the service is fast. Very helpful and informative on the updates of service repair. More

by abcbmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Feb 20, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

Excellent service from everyone at Principal Toyota. They worked me in and did all work needed . Will always use this dealership .thank you Jasper Walker.! More

by Lgerache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Report | Print
Feb 17, 2025 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 10, 2025

Roger and Elias really kept me updated with pictures and the procedure and overall showed amazing professionalism. The vehicle was given back as if it was never even touched and they made sure I didn’t have More

by Arell_Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Diaz, Rodger Parker
Report | Print
Feb 13, 2025 -

Principle Toyota in Memphis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2025

Couldn’t have asked for a for more. Guys were polite and had a great sense of humor. Mabel and Parker More

by Rkl0244
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, Rodger Parker
Report | Print
Feb 12, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

Always friendly In and out . Service advisor was knowledgable and transparent when it comes to my vehicles More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Feb 13, 2025 -

Principle Toyota in Memphis responded

Hi Eb, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Sheldon is a gutsy service adviser. He get me in and out on time and all way with a smile he’s like family. More

by juanicebrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Feb 12, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Great service. They take care of you and keep you informed of recalls and what needs to be done. More

by Carol.hudspeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Feb 03, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

Kept me updated and explained everything that was done to my vehicle. I really appreciate that More

by donnamannings1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Jan 31, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

This dealership runs a smooth operation. They provide a comfortable environment for the car owners! More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Jan 31, 2025 -

Principle Toyota in Memphis responded

Hello Carolyn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

John did an extremely great job in getting me in and getting it done Super job More

by bballtaz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Jan 31, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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