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Principle Toyota in Memphis - Service Center

Memphis, TN

4.7
624 Reviews
Call Service Center (855) 976-7353

624 Reviews of Principle Toyota in Memphis - Service Center

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September 26, 2024

This was my first checkup for my new vehicle and I could not be more pleased. Jasper Walker, was very courteous and professional! More

by ONYX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Report | Print
Sep 29, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

I love how when I take my car in for service it is not a long drawn out process. Everyone is always greeting you with friendly smiles. More

by earlrjohnsonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Kelly Fast, John Forrester, Rodger Parker
Report | Print
Sep 29, 2024 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Great customer service received from Shelton. Service was very timely manner. See ya next time More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Sep 30, 2024 -

Principle Toyota in Memphis responded

Hi Linda, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 24, 2024

Friendly, efficient. Advised on what needed to be done, time frame to be completed and it was finished even quicker. My service manager got me the info and checked me ou More

by BeccaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Sep 30, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 20, 2024

Very good and professional service advisor Mr maben know how to get the job done in a timely way recommend this dealership to everyone! More

by gvd2155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Sep 27, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Principle Toyota

September 09, 2024

Service Department (Rodger Parker) is fantastic! ! Always friendly and keeps me updated on the progress of my suv. I now have 275,000 miles on my 2010!!!! and going strong More

by Drlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Sep 13, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

Had my 23’ 4Runner serviced. I enjoyed an early appt. I hardly waited. After a yawn and a cup of coffee, it was ready to go. More

by Mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Sep 06, 2024 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2024

I have only had issues with the actual dealership, which I have given up on getting resolved. They put standard tires and rims on my Platinum Limited hybrid at purchase. Only solution offered was a discount More

by SJ2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelton Maben
Report | Print
August 30, 2024

Very punctual polite and service on time a very clean and comfortable waiting area free tv snacks and Fred wayer More

by Stanleydowning45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Sep 05, 2024 -

Principle Toyota in Memphis responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 27, 2024

I highly recommend asking for Shelton as your service advisor. He was honest, fair positive and a true professional. From the moment I drove in to the moment I picked up my car he made sure my experience More

by Penn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Aug 31, 2024 -

Principle Toyota in Memphis responded

Hi Penn, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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