Read Reviews Priority Honda Huntersville

Priority Honda Huntersville

Priority Honda Huntersville

12815 Statesville Road
Huntersville, North Carolina 28078

Sales: (888) 802-0858
Service: (888) 814-8101
Parts: (888) 833-2916

Priority Honda Huntersville
Manufacturer: Honda

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  • Customer Service:

    5.0

  • Quality of Work:

    4.9

  • Friendliness:

    4.9

  • Overall Experience:

    4.8

  • Pricing:

    4.8

24-Month Rating

based on 44 reviews

4.9

4.9 out of 5

49 lifetime reviews

Priority Honda Huntersville

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Certified: Priority Honda Huntersville

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Priority Honda Huntersville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Priority Honda Huntersville
I was able to realize my dream of owning my own dealership when I bought Chevrolet and Toyota dealerships in Chesapeake Virginia. These two stores launched Priority Automotive and the Priority style of doing business.

Since then we have grown to 11 dealerships in Virginia and North Carolina serving thousands of customers and providing careers for more than 1,000 employees

The key to our success has been the way we treat our customers. Our name Priority says it all. We make you our top priority by putting you first in all that we do. We put you first when you come in for service and we put you first in the value-added services of Priorities for Life when you purchase a vehicle from Priority.

Make your next car or truck a Priority!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Coffee
Automated Car Wash Free WiFi
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Shuttle Service
Drive-In Service Television
Express Service Vending Machines

Bestercy
5/20/2013 3:41:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Russ Mann

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Priority Honda Huntersville:

Russ and JJ were tireless in helping us arrive at a deal that worked for all of us. Very thorough and customer oriented. I am very satisfied.

Was this review helpful to you?    Yes | No

Response From: Priority Honda Huntersville
Added: 5/20/2013 5:19:47 PM

Thank you for your review and welcome to the Priority Honda Huntersville family! We will be sure to pass your kind words along to the staff. Congratulations on your new vehicle; we look forward to serving you for years to come.

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ksandeep86
5/10/2013 3:25:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Gaston

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Priority Honda Huntersville:

This is my 2nd car that i purchased from Priority Honda in the past 4 months !! I initially got a used 2012 Honda Accord from them. Did not like it for some reason and conveyed the same to Priority folks. They traded me out of it and put me on a new 2013 Accord :). They also made sure that i am not losing much by doing this and all this happened in just couple of hours.

Trust me buying a new car looks so easy when you are at this place. Thanks to Matt,Mike Gaston & Mark Parish for making my shopping experience a good one !!!

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Response From: Priority Honda Huntersville
Added: 5/17/2013 9:28:32 AM

Thank you for sharing your recent experience and for choosing Priority Honda Huntersville. We are very pleased that our staff was able to work with you to find the perfect Honda for your needs in a timely and professional manner. Congratulations on your new Honda Accord, and welcome to the Priority Honda Huntersville family. We look forward to serving you for many years to come.

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SPEEDER1
4/25/2013 7:20:51 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
LESTER McKOY

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Priority Honda Huntersville:

I have been having my 2008 Honda Accord serviced at Priority Honda for about four years. They have always been helpful and honest with me and always stood behind their product and service. Well this time I had my car in for some service and decided to take a look ay the new 2013 Accords. Lester showed me all the new features and explained them all in detail. Well, after the test drive, I decided it was time to buy a new Accord. We got to the numbers of a deal quickly without any pushy tactics and I am now the proud owner of a 2013 Accord V6 that is a real pleasure to drive. I would recommend Priority Honda to all my freinds and familly.

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Response From: Priority Honda Huntersville
Added: 4/25/2013 10:49:25 AM

First we’d like to thank you for being a continued member of the Priority Honda Huntersville family. We truly appreciate your loyalty, and for taking the time to share your experience. Secondly, congratulations on your new Honda Accord! You will absolutely love it. We’ll be sure to pass your kind words along to Lester and the rest of our staff. Congratulations again.

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gastoma1
4/22/2013 3:29:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason Eure

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Priority Honda Huntersville:

I purchased my new car this past weekend and the process couldn't been more smoother. From the time that my husband and I walked on the lot, Jason approached us and immediately provided excellent customer service. He listened to what our concerns were as far as purchasing a new car and our budget and ensured that we were finding the right vehicle that we would be pleased with for many years to come. Jason never complained when I may have seemed a littlle unsure about what exactly I was looking for. He explained the standard features that Honda was providing on all of their vehicles and how safe and reliable their vehicles were since I have a 5 year old son that I am concerned about. Once we decided on the perfect vehicle, Jason worked tirelessly to ensure that we received the perfect deal that everyone would be happy with. Once the papers were signed, Jason still went out of his way to ensure that we were completely satisified and understood our new features, he even took the time to synch my blue tooth to the car so that my contacts would be available via the car. Thanks Jason for being patient with me and all of your hard work.

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Response From: Priority Honda Huntersville
Added: 4/23/2013 9:40:26 AM

Thank you for taking the time to share your recent experience at Priority Honda Huntersville. We are thrilled that Jason was able to provide you with the exceptional customer service that we strive for with each and every visit. Jason is truly a great asset to our team, and we’ll be sure to share your kind words with our staff. Congratulations on your new vehicle and welcome to the Priority Honda Huntersville family. If you need anything, do not hesitate to contact us. Congratulations again!

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AIRGOINS
3/16/2013 1:18:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
LESTER MCKOY

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Priority Honda Huntersville:

FROM THE START THE PROFESSIONALISM AND FRIENDLINESS OF LESTER MCKOY AND THE STAFF CAUGHT MY ATTENTION.I WOULD DEFINITELY LOOK TO THESE FOLKS AGAIN FOR HELP FINDING THE RIGHT CAR FOR ME.

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Response From: Priority Honda Huntersville
Added: 3/18/2013 9:56:53 AM

Thank you for your kind words. We are very pleased that we were able to provide you with genuine support and exceptional customer service. Our team at Priority Honda continuously makes every effort to create a positive, helpful and friendly environment for all our valued customers. We will surely pass your review onto Lester, his manager and the rest of our team. Thank you again.

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robertstroud5
3/14/2013 1:03:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Randy Larrimore

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Priority Honda Huntersville:

I got a great interest rate. I wish they would have let me see their invoice. Enjoyed the way I was treated. Will recommend to someone else.

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Response From: Priority Honda Huntersville
Added: 3/14/2013 5:17:51 PM

Thank for your feedback. We truly appreciate your kind words and are pleased you had a positive experience. We firmly believe that our staff is the best in the business. Congratulations on your new vehicle; we look forward to serving you for many years to come. Thank you.

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KristenHanson
3/10/2013 8:29:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Randy Larrimore

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Priority Honda Huntersville:

Randy was terrific and provided us with helpful information, honest advice and a smile. He made our purchase tonight of a '13 Accord as simple as it could be and we are quite grateful for his expertise.

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Response From: Priority Honda Huntersville
Added: 3/11/2013 8:59:26 AM

Thank you for leaving a review; we truly appreciate it. At Priority Honda we believe that we have the best staff in the industry and we are very happy to hear that your experience with our dealership was a great one. Congratulations on your new 2013 Accord, and welcome to the Priority Honda family. We look forward to serving you for many years to come.

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T. Davis
3/1/2013 10:44:25 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lollie
Jason
and Justin

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Priority Honda Huntersville:

Lollie has a great team working with her a Priority Honda!! Justin knew to order the special oil my truck needed when I made my appointment so I wouldn't have to wait any longer than necessary. I had mentioned a concern about my brakes. Justin looked at them and said they needed to be replaced. I told him to go ahead and fix them but please hurry I had a meeting to go to. He got the oil change and brake job done quickly and correctly and I was early to my meeting!! Team work is what it takes to run a great service department. The communication shown and the quality of work produced by Lollie,Jason, and Justin show that they are the best in the business! I'll be back in 5,000 miles!!

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Response From: Priority Honda Huntersville
Added: 3/1/2013 4:21:59 PM

Thank you for your kind words. It is great to receive such high accolades from a valued customer. Customer satisfaction is our number one priority, and we are truly happy to hear our Service Department has been able to provide you with the outstanding customer service we stand for. Thank you for choosing Priority Honda for your Service needs. We look forward to working with you again in the future.

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kuzuya
2/26/2013 11:05:38 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason Eure

  • Customer Service:

    5

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    4

  • Pricing:

    5

  • Overall Score:

    4.6

My Review Of Priority Honda Huntersville:

Bought my first car here. Great place with great service and friendly service. Since this was my first car i did my homework on what i wanted. i visited and emailed as many dealers as possible. Priority Honda gave me the best deal out of everyone! NO OTHER DEALER COULD BEAT THEIR DEAL, even my brothers friend who works at a dealer couldn't match it. I am extremely happy with my purchase.

The only compliant i had was how long it took to close my deal, other than that i would of gave them a 5 star rating.

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Response From: Priority Honda Huntersville
Added: 2/26/2013 11:55:58 AM

Thank for your feedback. We truly appreciate your kind words and are thrilled you had a positive experience. We firmly believe that our staff is the best in the business. As a premier Honda dealership, we appreciate your candor regarding the closing process. We are always looking to improve and grow as a dealership. Congratulations on your new vehicle and welcome to the Priority Honda family!

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keene60
2/22/2013 4:52:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dominque McFadden and Danny Poli

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Priority Honda Huntersville:

I have recently become a widow and my son came here from NYC to help me move to a reliable car. We started by visiting several dealers of different makes of cars. We were treated so well by Priority Honda in Huntersville, NC that they made this very difficult decision as easy as possible. Dominque McFadden showed us several cars and CR-Vs as we had requested. When we began to sit down and negotiate a deal, Danny Poli joined us and was instrumental in actually making the sale happen. My son and I walked out of the dealership that evening (February 19th, 2013) with an unbelievable car and a feeling of satisfaction about Danny Poli and Dominque McFadden as well as my new 2013 Honda Accord EX-L. I have already recommended this dealership to several of my friends, family and neighbors who are also impressed with the Honda product and service.

Thank you for giving my son and me a pleasantly memorable event.
Marlene Keene

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Response From: Priority Honda Huntersville
Added: 2/25/2013 10:33:25 AM

Thank you for your kind words Marlene. We appreciate your positive sentiment. We will make sure to pass your comments on to Dominique, Danny and the rest of the Priority Honda Huntersville staff. We firmly believe we have the best team in the industry, and we continually strive to provide exceptional customer service and support. Our customers always come first, and we aim to make each sales and service transaction not only easy and smooth, but enjoyable as well. At Priority Honda, we understand that purchasing a vehicle is always a big decision, and we sincerely thank you for choosing us to share in the experience with you. Congratulations on your new Honda Accord, and welcome to the Priority Honda family! You are going to LOVE your vehicle.

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