Priority Lexus Newport News - Service Center

I always receive excellent service at this dealership! !! Although my car is not a Lexus; they provide stellar treatment!!! !! Although my car is not a Lexus; they provide stellar treatment!!! More

Excellent service. clean service center. Friendly associates. Service performed in the time stated. Car was clean after service. clean service center. Friendly associates. Service performed in the time stated. Car was clean after service. More

Priority has been a very positive experience, from buying in 2024 to service in 2025. Excellent dealership. in 2024 to service in 2025. Excellent dealership. More

They are friendly and helpful. I got a clear checklist to know the condition of my car and a video explaining their inspection results. I got a clear checklist to know the condition of my car and a video explaining their inspection results. More

This was our first time requesting service at your dealership and found it to be a very pleasant experience. dealership and found it to be a very pleasant experience. More

The experience was amazing. Everyone is professional and the service was timely. Great team effort in my observation. Everyone is professional and the service was timely. Great team effort in my observation. More

First service was performed in a timely manner and the technicians were very professional as well as nice. technicians were very professional as well as nice. More

Excellent customer service from Darrell. Assisted me in getting a loaner while my car was being repaired. He went over and above to keep me informed about my vehicle. Assisted me in getting a loaner while my car was being repaired. He went over and above to keep me informed about my vehicle. More

Superior customer service provided by Latoya and the service team. We were fortunate enough to get a same day service appointment with Latoya to get the needed problems addressed and repairs completed. service team. We were fortunate enough to get a same day service appointment with Latoya to get the needed problems addressed and repairs completed. Latoya kept us informed with periodic and informative updates of the service process. She escorted us to the waiting area that provided OUTSTANDING accommodations and comfort in a clean and relaxing environment that met all of our needs and beyond our expectations and made the time pass smoothly and quickly. The servicing was completed in a timely manner and Latoya provided a detailed review of all the service repairs that was needed to address all of the issues with recommendations to help avoid future problems. AWESOME CUSTOMER SERVICE LATOYA!!! More

Excellent service, made you feel important, cared about your car as their own! Definitely recommend!! your car as their own! Definitely recommend!! More