Pritchard Nissan
Mason City, IA
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Excellent experience! Kara was warm, kind and knowledgeable! Service was faster than expected. Dealership was clean, comfortable and welcoming. I appreciate the female Kara was warm, kind and knowledgeable! Service was faster than expected. Dealership was clean, comfortable and welcoming. I appreciate the female presence at this dealership in multiple different roles. More
Working with Pritchards Nissan has been a fantastic experience! Bought my first Nissan in June and just took it in for an oil change & tire rotation (in & out in just over 30 min!) Tim is a wealth of experience! Bought my first Nissan in June and just took it in for an oil change & tire rotation (in & out in just over 30 min!) Tim is a wealth of knowledge on the car features! These folks are super friendly and there is no pressure, just real people that treat you like family!! We will continue to do business here and highly recommend Pritchards Nissan. Very pleased!! More
Brought in my new Nissan for her first oil change everyone was very professional. It’s nice to just drive it in drop it off go in and have a cup of coffee and be on my way. My whole process was great everyone was very professional. It’s nice to just drive it in drop it off go in and have a cup of coffee and be on my way. My whole process was great from Tim my salesman to the folks in the service center, I am a happy customer More
Always gets my car in right away. Never tries to push extra work on you unless can show you why it's needed. All the staff are very nice. Never tries to push extra work on you unless can show you why it's needed. All the staff are very nice. More
Zach at the service department always goes a step above customer service with his professionalism and straight forward approach. Chris the vehicle technician was a joy to watch working on my vehicle with t customer service with his professionalism and straight forward approach. Chris the vehicle technician was a joy to watch working on my vehicle with the care and pride in the work he was doing. I highly recommend promoting Zach and Chris so not to loose them to any competitor so Pritchard Nissan wouldn't suffer any loss of customers. More
Zach in service department has always been very professional, friendly and helpful every time I go in for service and all other times I’ve been there. He remembers my name every time. Service has professional, friendly and helpful every time I go in for service and all other times I’ve been there. He remembers my name every time. Service has always been completed in a timely manner. Love my Nissan More

