Proctor Honda

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: a salesman and his superior

My Review of Proctor Honda:
Staff very friendly, internet pricing seemed to be just a lead in. Getting the internet price not an easy thing to do. Extended warranty pushed a bit to hard but that was the salesmans job. Overall the experience was a good one and I am very satisfied with the car

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Stuart Williams

My Review of Proctor Honda:
My car was totaled and I had a very limited amount of time to find a new one. I utilized the internet inventory search and found a few vehicles I was interested in. After making my inquiry, I spent a significant amount of time on the phone with several Proctor employees. They stayed in constant contact with me, letting me know if a car I was interested in was sold and when a new one was coming in that met my criteria. Everyone I dealt with was very helpful and informative, and after two days I had my perfect car. Despite knowing that I had limited time to find a car, no one ever pressured me and they went out of their way to assist me. The price was more than fair and it was a very positive experience.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Terri Rutledge

My Review of Proctor Honda:
I was simply taking my 2007 Honda Accord off lease and purchasing it. I was pleasantly surprised how great the customer service was offered by both the finance person and Terri Rutledge. I will buy my next Honda from her and as a banker in Tallanassee I plan to make referrals to her & Proctor Honda.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Patrick Williams

My Review of Proctor Honda:
No complaints, really. Very friendly staff, good quality and timely service, and a modern facility. We were first with Proctor Acura, then moved back to Honda. We currently own a Civic and CR-V. Good experience with both Proctors, and I am pleased to recommend it. Keep up good work!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark,Tony, Steve to name a few

My Review of Proctor Honda:
During the course of my car search, I visited a few dealers which ranged from outstanding (this one) to bad. My experience here was exceptional. All of the employees were couteous, professional and there was no pressure. From the test drive to the financing all went smooth and all questions were answered promptly. There was no pressure at all; quite unlike my previous experiences. The bottom line was that I bought a car from these folks that was not even my first choice and I would do it again. My hat off to this entire team. Thanks so much!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Collins in sales, Brian in service

My Review of Proctor Honda:
Brian in service was very attentive and thorough in assessing my needs to service my old car. He called to tell me how things were proceeding and when he found out there were more repairs needed than I had expected. He was patient as I went to sales to price a new car. Jason Collins was very attentive and patient while I debated what to do. The business office was helpful as well. The sales kept in touch with the service department and made trading out the car needing repairs and that had already received some repairs easy. The sales person took the time to clean the car as the dealer retailers were gone by the time the new car was purchased. He did not rush us in making a decision in spite of the time. I can say this was the most positive experience I have had in purchasing a car. Every step of the way the Honda people were professional, kind, patient, and thorough. I feel they gave me the best deal possible.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Terri Rutledge

My Review of Proctor Honda:
I had searched for a month for the best deal on a Honda Accord. In my search I came across Proctor Honda, which is actually 150 miles from my home. I submitted a chat over the internet and recieved a prompt email from Terri Rutledge. She sent me complete information on several Accords of interest to me. I then drove (past the dealer in my home town) to Proctor Honda. From the moment I walked into the showroom I was treated amazing.

Terri Rutledge worked with me for over 4 hours, in the rain, until I found the Accord I that was best for me. I test drove over 7 Accords and Terri patiently explained all the options on each model I drove.

One thing that I totally appreciated was that I was not pressured. I felt that the price was fair and I did not have to haggle with them. I even met the used car manager and still did not feel pressured, which to me is amazing.

I will recommend Proctor Honda to everyone who wants a great experience in buying a car. This is my 4th Honda and when I need another Accord I will drive to Proctor no matter how far I live from this dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Terri Rutledge/Patrick Williams

My Review of Proctor Honda:
Everyone was very friendly and pleasant. Very focused on giving great customer service. Made sure I was comfortable with the process and the results. The dealership had a good atmosphere and "vibe" when you walked in. I would recommend this dealership.

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