Five words...Proctor Honda with Nicholas Moreno.....Thanks so much Nicholas for making my first car buying experience easy and so personable. I was nervous, overwhelmed, excited, scared and Nick explained everything, so easy to talk to and very personable talk about common interests and truly embraced me as a customer. Making my first car experience of a brand new car not only a check off my bucket list but a memorable one. All the staff greeted me with hellos and smiles, stepping into the building you can tell it's an great atmosphere to work in and they truly are family. I recommend everyone to Proctor Honda!
"Lease trade-in. "
Obie was awesome! In and out with my 2016 Honda Civic in a timely manner. Very efficient...thank you Obie and Proctor Honda! You made my transaction stress-free
"Hilary was great, but the finance guy wasn't"
This was my first car-buying experience, and it was almost perfect. I would rate it a 4.5 if that were an option.
Hilary Katzen was very good at helping me find the car I wanted, and being patient with me so that I could think about my choices. She helped me out for about a month, and by the time I'd chosen a car I was very happy. The only problem came when I stepped into the finance office and was pitched warranty, as the guy in the office made it sound like not buying warranty would bring on the apocalypse! This stressed me out a lot, and tainted a buying experience that so far had worked out as I wanted. Hilary's very good at what she does, but because the finance guy scared me almost to the point that I didn't want to buy the car, the experience was a 4.