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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.6
818 Reviews

17280 Gale Ave

City of Industry, CA

91748

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818 Reviews of Puente Hills Chrysler Dodge Jeep Ram

August 11, 2023

Great service! Great service! Great service! Great service! Great service! That's what you get for being pushy with the word review. More

by serf220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie, Robert Gillam
Aug 15, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your experience here at Puente Hills Chrysler Dodge Jeep Ram. We are happy to hear that you had a positive experience with our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!

August 10, 2023

Service was great. I'm very happy with my experience. Very helpful and professional. Thank you. More

by MAYITOSCONSTRUCTION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hwang
Aug 11, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

August 09, 2023

Great place , very professional, Adom was great love my car , definitely would recommend this place to all my friends More

by JAY_DIXXON4512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adom yao, Matt Hwang
Aug 10, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your everything went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

August 09, 2023

Great service and attention. The work was done in a timely manner. I will definitely be back. Only thing I would ask for is that this location had a car wash. More

by geopunk70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deberah McGill
Aug 10, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle! We greatly appreciate this feedback and look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

August 08, 2023

I bought my used van there because of the good value and Sergio being a good salesman. More

by myathomechef1
Recommend Dealer
Yes
Employees Worked With
Sergio
Aug 10, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We want to thank you for this feedback. Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2023

Deborah perfect advisor, she explain everything , cashier very kind, fast service on my truck. Good customer service More

by Francisca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah, Robert Gillam
Aug 10, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us your valuable feedback, Francisca. It's great to know that our customers are loving their experience here at Puente Hills Chrysler Dodge Jeep Ram!

August 07, 2023

Service advisor was great, the cashier is the one that needs to improve customer service skills. Like greeting the customers etc. More

by CHUYIN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 08, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to seeing you again!

August 07, 2023

avoid this service dept. like avoiding a malaria infested swamp- service tech is a rip-off artist i hope the BAR shuts this mo fo down More

by versafier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denton Fenders . Randy Batterydown
Aug 08, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are alarmed by your review, and we would like to assure you this does not hold up to our high standards of business. I sincerely apologize and would like to speak with you to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

August 04, 2023

Es una basura de dealear los vendedores no saben hacer su trabajo no lo recomiendo para nada More

by karlapreza1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy
Aug 08, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are very concerned by this review, and hope you will provide us with the opportunity to learn more about your experience. Please call us when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

August 03, 2023

the only thing that can up was that I was quoted one day prior $280 and next day was $385 - a $30 discount. More

by GCAMPOS1962
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 04, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

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