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Pundmann Ford

St Charles, MO

4.5
167 Reviews
Pundmann Ford opened it's doors on April 25, 1925, in St. Charles on the corner of Jefferson and Second streets as one of the first automobile dealerships in the area. Pundmann endured the Great Depression, World War II and in 1951 moved to their second location at 1001 North Second Street. In 1968 Pundmann Motor Co made its final move to 2727 West Clay to where it now sits today. Additionally, the dealership is still owned and operated by the Pundmann Family. Pundmann Motor Company's approach to business has always stayed the same, Pundmann People Care. It is because of this approach that our store has received national recognition for our excellence in customer service. Pundmann Ford makes every effort to embody the true meaning of full service. Over the years, Pundmann Ford has made many strides to put itself in a position to offer customers the best service in town and that is why Pundmann is an area leader! Pundmann Ford would not have achieved such success if it were not for our amazing employees and loyal customers, THANK YOU.
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2727 West Clay Street

St Charles, MO

63301

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Showing 167 reviews

March 30, 2026

12 recalls on my new vehicle and no solutions to fix them. Pitiful service and poor communication. Last recall was a fire under the hood! More

by Alanbostwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Pundmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Pundmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Pundmann Ford responded

Mr. Bostwick we understand the your frustration and are sorry that we cannot get you in immediately to address the recalls on your vehicle. Unfortunately we cannot schedule you ahead of others that have had appointments booked with us for several weeks. I am not sure if mobile service had been suggested to handle some of the recalls you mentioned but that would be an avenue we could investigate. Also, you did not deal with every single one of the individuals listed on your review so review all of them negatively is not justified. If you would like to give Dale Brown a call to discuss who you dealt with please feel free, 636-946-6611.

Mar 30, 2026 -

Alanbostwick responded

Traded the vehicle in at a loss since that model hybrid had so many issues. The underhood fire recall was still not resolved three years later. Went back to Hyundai, which is what we traded in for your Ford model. Two years since purchase and no recalls. And service is easily scheduled within a day, since they are not constantly doing warranty work on recalls. Your poor vehicle quality makes your service team look bad and your customers look for another brand. I apologize for making your team look bad. That's on Ford and your management team.

March 17, 2026

I had the best experience ever at Pundmann Motor Company. From the moment I walked in, I could feel the difference. It’s a true family‑run business, and they treat you like you’re part of that family. Everyo More

by christine.grimshaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Pundmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael S Pundmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Pundmann Ford responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and we're happy to hear that you left feeling like family. We appreciate your recommendation and hope to see you again!

February 19, 2026

Bought car with 57000 miles on it. Owned for 14 days then left stranded 600 miles away with broken transmission. dealer doing diagnostics said metal shaving in transmission and oil coo More

by archway61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Dunnermann
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2026

Great experience again with the Pundmann Team! Micheal Pundmann, Eliot Star and Lynn Downey once again came thru with an excellent buying experience! More

by Glass Master
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliot Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Pundmann Ford responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

December 30, 2025

Sales person was extremely helpful and found what we were wanting. We will definitely do future business with them again. More

by trudycollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Pundmann Ford responded

Thank you so much for the great review! It was such a pleasure having you here, and we hope to see you again.

December 27, 2025

The staff from sales to finance are the best in the world, helping us every step of the way. More

by ljlauner7564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Pundmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Tunze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael S Pundmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Pundmann Ford responded

Thank you so much for the outstanding review and congratulations on your purchase! Our team truly enjoyed having you here, and we wish you many happy and safe miles. We'll see you next time!

December 19, 2025

Love buying from here. They listen to our needs and wants, finding the perfect vehicle at an incredible price. Always a great experience with knowledge employees. More

by GK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynette Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Pundmann Ford responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

November 24, 2025

I had an outstanding experience purchasing my truck thanks to Steve and Loren. I was living in Washington and preparing for a move to Tennessee, while the truck I wanted was all the way in Missouri. De More

by darbeers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Pundmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Pundmann Ford responded

Congratulations on your purchase! It was wonderful having you here, and we wish you many happy miles. When it is time for service, we are here to help!

November 11, 2025

First time writing a review since buying our Escape. Sales experience was good but my visit at your Quick Lube location for the first oil change was not. Oil change was $149, that's crazy for a 3 cylind More

by eyates021385
Recommend Dealer
No
Employees Worked With
Ethan Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael S Pundmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2025

I have bought 4 vehicles at Pundman Ford now and couldn’t be happier with the purchases. They treat their customers great. More

by jrd824
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Pundmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael S Pundmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Pundmann Ford responded

Thank you so much for the great review, and congratulations on your most recent purchase! It is always a pleasure working with you, and we're always here to help. See you next time!

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