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Putnam Lexus

Redwood City, CA

5.0
257 Reviews
Call Dealership (877) 831-3404
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390 Convention Way

Redwood City, CA

94063

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257 Reviews of Putnam Lexus

June 09, 2024

It was great all around service from the whole team from sales to finance all the way out the door More

by kevin.m.moloneyjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Armenio
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Jun 11, 2024 -

Putnam Lexus responded

Kevin, It's a team effort here and we're so happy to see our entire team worked together to provide you with the best car-buying experience possible. Welcome to the Putnam Lexus Family. Should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Ed Shakalia General Manager ed@putnamlexus.com

Helpful
June 08, 2024

Professional and friendly service by all. Todd in sales was very helpful and provided amazing service. I left very happy with my new Lexus! More

by Isabel A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Armenio
Report | Print
Jun 11, 2024 -

Putnam Lexus responded

Isabel, Congrats on your new Lexus and welcome to the family. It's a pleasure to see Todd did a great job getting you into the vehicle you deserved and you drove home satisfied. Thank you for both your business and your feedback and we'll see you here at your first service visit. Regards, Ed Shakalia General Manager ed@putnamlexus.com

Helpful
June 07, 2024

Customer service is great! They keep you apprised of your car. Highly recommend Putnam Lexus for your service needs and to buy a car!! More

by lovowls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Liss
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Jun 11, 2024 -

Putnam Lexus responded

We take pride in providing quality service and we're so happy that's exactly what you received. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. Until next time! Regards, Ed Shakalia General Manager ed@putnamlexus.com

Helpful
June 02, 2024

The service advisor Ben was very courteous and professional. Efficient and prompt service. The service status was updated via messages in a timely fashion. More

by pmpaulose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Nino
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Jun 03, 2024 -

Putnam Lexus responded

Thank you so much for choosing us here for your service needs. It's a pleasure to see that Ben provided you with both quality service and communication and you drove home satisfied. We hope your Lexus is treating you well and we're looking forward to seeing you here at Putnam Lexus again in the future. Regards, Ed Shakalia General Manager ed@putnamlexus.com

Helpful
May 25, 2024

The service advisor and the technician were courteous, professional and very helpful. They're also very patient in answering questions/ More

by josephyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alma Cardenas
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May 28, 2024 -

Putnam Lexus responded

Joseph, we're delighted to hear that our team at Putnam Lexus provided you with courteous and professional service. Thanks for sharing your experience! Regards, Ed Shakalia General Manager ed@putnamlexus.com

Helpful
May 25, 2024

Always efficient and prompt service! My experience with my service advisor has always been very positive. More

by dennisvas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Solomon
Report | Print
May 27, 2024 -

Putnam Lexus responded

Thank you for sharing your positive experience! We're glad to hear that our team at Putnam Lexus consistently provides efficient and prompt service. We appreciate your support! Regards, Ed Shakalia General Manager ed@putnamlexus.com

Helpful
March 07, 2020

great experience!I Everybody at Putnam Lexus was great! Much better than any other car dealer for service. Professional, timely, and efficient. Nice lounge. Good shutt More

by anndiet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe
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Helpful 1
March 04, 2020

15K checkup Very easy to make an appointment and sign in for my appointment. Quick turnaround and finished on schedule. Car was spotless when returned. Thank y More

by donl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
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Helpful 1
March 03, 2020

Good management and team. I feel the good management is reflected in the fact that I have generally had a good experience with phone response, service consultants and staff. More

by Dotty's customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Nino
Report | Print
Helpful
March 01, 2020

efficient and clean job it is very good experience at Putnam Lexus. service staff provided very nice advice for the services required. all jobs done in one and half hour. More

by df
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Helpful
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