Quality Care Automotive & Sales

I had transmission work done to my 2007 Cadillac Escalade in 2017 by Quality Care Automotive. I paid $2400 to have the transmission rebuild, well as least I thought. A few months later I was having the same in 2017 by Quality Care Automotive. I paid $2400 to have the transmission rebuild, well as least I thought. A few months later I was having the same issue. I contacted Quality Care Automotive to inform them I was having the same issue. They sent a flatbed truck to my home to pick up the vehicle, to reevaluate the issue. I receive a phone call, telling me it not a transmission problem, it is something electrical going on with the vehicle. I’m like okay, I just paid $2400 to find out its electrical. I was driving the vehicle every now and then but not far. At the time, I didn’t want to put more funds into vehicle right away, so the vehicle set more than I drove it. I then get deployed and COVID hit, so I’m definitely not driving as much. Fast forward to 2022, as we move out of the pandemic, I decide to take my vehicle to a mechanic, and he tells me it is a transmission problem. I’m thinking how, this transmission only has 6000k miles. He tells me to take is back to Quality Care Automotive. I take it back to Quality Care Automotive to check it out. They call me the next day and tell me; it is definitely a transmission problem. We can fix the problem and honor the price you paid in 2017 which is $2400. To get the transmission fix at today’s price, it would be $3500. I asked why wasn’t if fixed the first time. Their response “Parts go bad”. This is why it is so hard to trust mechanics. Now, I’m thinking was anything ever done to my transmission. Maybe they didn’t drive it long enough to identify an issue and gave it back and said we replace you transmission or maybe they used use parts to fix my transmission. I’ll never know. Definitely wouldn’t go back to this shop and blow $2400 More

Let the buyer beware. I got taken the two weeks after I bought it it began to shake violently a mechanic looked at it and the frame was completely rusted in two. Quality s I got taken the two weeks after I bought it it began to shake violently a mechanic looked at it and the frame was completely rusted in two. Quality said sorry you bought it "as is" so it's your problem. For those interested I have photos. Wish I could rate Quality Auto lower it should be in the negative relm. More

This place is overpriced and blames the driver/owner for any warranty work. I had a warranty issue with a job on wheel ball bearings that was replaced a little over a year ago and they would not warranty. any warranty work. I had a warranty issue with a job on wheel ball bearings that was replaced a little over a year ago and they would not warranty. In their opinion , I did something wrong. A friend that replaced a starter, had to take her car in 5 times to service,before they got right. They do bad work now, are overpriced and rude. More

Took My Car in for transmission work, and to make a long story short I had to take it in 5 times in three weeks to REFIX THE tranmission, withn 2 weeks 2 blown out torqe convertors and 2 blown seals, Not to story short I had to take it in 5 times in three weeks to REFIX THE tranmission, withn 2 weeks 2 blown out torqe convertors and 2 blown seals, Not to mention that I now have a broken motor mount, a powersteering leak, sparkplug are now misfireing, have no heater, and the transmission is still overfilled and leaking. my car was in excellent condition till these crooks got a hold of it, Im in the process of taken it to a mechanic to fix everything they destroyed! do not use these guys they are crooks.. and take advantage of women. you can contact me at my email for more details.... it would take me all day to mention everything I have went through... in this month alone.. More

This was the worst vehicle purchase experience I have ever had! PLEASE don't give these guys your business. If your smart enough to be looking here first, consider this your fair warning. Ended up owing ever had! PLEASE don't give these guys your business. If your smart enough to be looking here first, consider this your fair warning. Ended up owing over $4000 on a vehicle that Kelly BB has listed at $1600. DON'T BUY HERE!!! Gregg Meuth is not a person I would trust!!! More