RAVMOTORS

I've owned a Ram from them for several years. They half assed many things, from crummy aftermarket parts to leaving parts out to save a buck. They half assed many things, from crummy aftermarket parts to leaving parts out to save a buck. More

Great experience purchasing a vehicle from them in Minnesota. David was extremely knowledgeable and very helpful throughout the process. Minnesota. David was extremely knowledgeable and very helpful throughout the process. More

I just purchased a 2024 Subaru Outback from RAV Motors, and the experience was outstanding. This is actually our second purchase from them, and once again, they exceeded our expectations. The entire buy and the experience was outstanding. This is actually our second purchase from them, and once again, they exceeded our expectations. The entire buying process was remarkably fast and efficient. We were provided with all the necessary information about the vehicle upfront, which made the decision-making process seamless and transparent. Our salesperson, Renat, was truly exceptional—professional, knowledgeable, and a pleasure to work with. Given the consistently high level of service, we will definitely look to RAV Motors again for our future vehicle needs. Highly recommended! More

DO NOT BUY FROM THIS DEALERSHIP We purchased an Infiniti QX60 about a month ago, and the experience since then has been extremely frustrating. Within just a few days, we noticed a strange noise Infiniti QX60 about a month ago, and the experience since then has been extremely frustrating. Within just a few days, we noticed a strange noise when turning. We brought the vehicle back and were told it was simply tools rolling around in the back. That explanation didn’t sit right, so we took it to an Infiniti dealership for a second opinion. They informed us the vehicle has a transmission issue that could cost around $7,000 to repair, in addition to needing a tune-up—something you would expect to be addressed, especially on a vehicle sold with a warranty. The financing process was also very difficult. Communication was poor—we had to repeatedly follow up for updates, and our original salesperson was either unavailable or did not return our calls. At one point, we had enough time to consider purchasing an entirely different vehicle due to the lack of responsiveness. We were then instructed to bring the vehicle to the Burnsville location for diagnostics, even though we were initially told the Crystal location had already inspected it. This inconsistency added to the confusion and frustration. Update: Since then, we’ve had to bring the vehicle in multiple times and even pay out of pocket for diagnostic testing at an Infiniti dealership. The vehicle has spent more time in shops than in our possession—we didn’t even have it for a full two weeks before it was taken back for repairs. At one point, it appears a code was simply cleared, and the vehicle was returned to us without the issue being properly resolved. Eventually, the dealership sent the vehicle to a transmission shop under warranty, where it has now been for nearly two weeks. We are still being asked to cover certain parts out of pocket, despite barely having had the chance to use the car. Meanwhile, we are making payments on a vehicle we cannot drive. I also want to address something that made this experience even more uncomfortable. I am a lesbian woman, and throughout this process, it has felt like our concerns were not taken seriously. Communication noticeably improved only when a male was involved in the conversation. I cannot say definitively what the intent was, but the difference in treatment was hard to ignore and left us feeling disrespected. To make matters worse, the dealership does not provide or offer rental vehicles at all. Because of this, we’ve had to rely on Lyft rides to and from repair shops and pay out of pocket for a rental vehicle ourselves. These added expenses and the inconvenience have made an already stressful situation even worse. On top of that, staff have been consistently rude and dismissive when we’ve tried to address these concerns. Most recently, a manager at the Crystal location was dismissive of our concerns, stating that the repairs shouldn’t be a “big deal” because they were covered. That response completely overlooked the inconvenience, lack of access to the vehicle, and overall poor experience we’ve had. At this point, we feel misled, unsupported, and unheard. I would not recommend this dealership based on our experience. More

It was such a pleasant experience. No hassle and very friendly staff! They actually care about the customer. No hassle and very friendly staff! They actually care about the customer. More

Helped me with the buying process and were helpful registering in a different state, much appreciated! Mike K was very helpful! registering in a different state, much appreciated! Mike K was very helpful! More

Artur made buying a car really easy, and explained everything efficiently with every question asked. everything efficiently with every question asked. More

I recently bought a Subaru Crosstrek and Renat went above and beyond to make sure I was happy with the vehicle and addressed any concerns I had. I'm so pleased and will definitely be a future repeat customer and beyond to make sure I was happy with the vehicle and addressed any concerns I had. I'm so pleased and will definitely be a future repeat customer! More

Artur was responsive, honest and so easy to work with. He did a great job of explaining everything and could not have been more helpful with the entire process. Loved working with him and would highly re He did a great job of explaining everything and could not have been more helpful with the entire process. Loved working with him and would highly recommend him. More