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RK Subaru
Virginia Beach, VA
182 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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182 Reviews of RK Subaru
January 16, 2012
Went in for an oil change. They put the wrong oil in the car, when I called them out on it I got the run around about how the tech did it for better gas mileage... I bought a WRX , clearly not because its g car, when I called them out on it I got the run around about how the tech did it for better gas mileage... I bought a WRX , clearly not because its good on gas... When I called back again asking for the manager it took several attempts to get some one in the right place and knew what they were doing. I got seriously frustrated and contacted Subaru of America about the whole ordeal. They confirmed with my the oil that RK Subaru had put in was indeed wrong for the car, and they would be contacting them to correct it. Well I took my car back in for them to fix it. Now only a few weeks later I am changing my oil again b/c i notice the oil filter leaking and that my car was low on oil. ITS A 2011 , i should not be leaking oil anywhere.... I will never go back to them nor recommend anyone to them. Can't even do a simple oil change. Only reason we had brought the car to the dealer in the first place was the free maintenance package that came with the car. Never again... More
by christa1918
Employees Worked With
Manager
July 07, 2011
It was good, very good! I had been looking at new cars and I decided I wanted an Outback. I felt that I got the best deal at RK Subaru and I liked the way that they do business. Lynn is very nice. She s and I decided I wanted an Outback. I felt that I got the best deal at RK Subaru and I liked the way that they do business. Lynn is very nice. She showed me different cars, different models. Another thing that I liked about Lynn was that she was very relaxed. She wasn't pushy and she let the car sell itself. Arsenio made sure that we got4.9% interest and he was good about explaining different options that I could purchase if I wanted to. Overall it was a good experience and we were extremely satisfied. More
by timbotoday
Employees Worked With
Lynn and Arsenio
