Rafferty Subaru

Bought used Legacy One of the best experiences I’ve had buying a car. Everything went smoothly. No pressure, awesome salesman and the entire team that I met One of the best experiences I’ve had buying a car. Everything went smoothly. No pressure, awesome salesman and the entire team that I met More

Well done Easy and fair to deal with. Quick response to questions. Excellent delivery. Full explanation of nagitation and all other controls. Very pleased. M Easy and fair to deal with. Quick response to questions. Excellent delivery. Full explanation of nagitation and all other controls. Very pleased. Made deal via phone and email—-terrific. More

Outstanding sales and service Marty Smith was outstanding in his attention to us when we came in late one evening to find a used car. He found exactly want we wanted at the price w Marty Smith was outstanding in his attention to us when we came in late one evening to find a used car. He found exactly want we wanted at the price we wanted, He then ushered the car through all the dealer prep and detailing. Everything needed was fixed right down to new tires and car is solid and appears brand new even though it is a 2006. So kudos to prep department as well. Marty and finance person both made paperwork easy and quick. Highly recommended. We have used Rafferty previously with same excellent experience. Thank you. More

Nice people Our salesman, Marty Smith, is a great guy and makes the buying process very simple! All of the employees are very helpful and easy to strike up a conv Our salesman, Marty Smith, is a great guy and makes the buying process very simple! All of the employees are very helpful and easy to strike up a conversation with, thanks very much! More

Easy Fair and Efficient I finally had an easy hassle free car buying experience. I have owned a few Subaru's and had about 4 months left on my lease. I thought it was time t I finally had an easy hassle free car buying experience. I have owned a few Subaru's and had about 4 months left on my lease. I thought it was time to begin checking out new cars. I have never dealt with Rafferty in the past but they had the most inventory in my area so I thought I would check it out. I started emails with Jessica, the internet rep. We already discussed pricing for the make and model I was interested in before I walked into the dealership. I walked into the dealership at 9:30am and drove off the lot in a new vehicle by noon. My sales rep Steve Heck was friendly personable and knowledgeable about the vehicle. There wasn't the usual phony haggling that I have encountered at other dealerships. I had already researched the fair market price for this vehicle with options and Steve came back with a figure that was right in the sweet spot. The Finance portion with Jim McDonald was fast and efficient. I have previously sat for over an hour going through paperwork. I was done in 10 minutes. Jim answered my questions when I had them and we moved through the mountains of paperwork effortlessly. The car got detailed and Keith walked me through all the electronics and operations. It was a pleasure dealing with Steve and the rest of the staff at Rafferty. Don't let the construction going on keep you from visiting the dealership. Yes its a bit of chaos but out of the 6 new cars I have purchased over my lifetime, this is the first experience that wasn't a painful drawn out ordeal that took all day. Oh and so far, I love the car More

Attentive - Professional - Responsive We started working with Marty Smith in early July. He was in regular contact with us about the availability of the model that we were interested in. M We started working with Marty Smith in early July. He was in regular contact with us about the availability of the model that we were interested in. Marty was responsive and returned our calls and inquiries in a timely manner. When the car became available that we wanted, Marty worked closely with us to ensure that the pre-owned vehicle was in great shape up until the minute we drove it off the lot. He was pleasant, kind, and negotiated a fair deal. I highly recommend Marty as your go-to-guy for a pre-owned vehicle. More

Courteous and seemingly fair. All went well except that I would have preferred a little slower speech by all encounters . This includes presentation of sales information and demon All went well except that I would have preferred a little slower speech by all encounters . This includes presentation of sales information and demonstration of functions of the selected auto . More

Very and fast Very pleasant visit no problems people all were very help, staff help me set up car, car was clean , full tank of gas, was offer coffee and water whil Very pleasant visit no problems people all were very help, staff help me set up car, car was clean , full tank of gas, was offer coffee and water while we waited very good and complete service More

Purchase of a 2019 Crosstrek Marty Smith was very helpful explaining all features of the Crosstrek and options. He answered all of our questions, was not pushy and gave us space t Marty Smith was very helpful explaining all features of the Crosstrek and options. He answered all of our questions, was not pushy and gave us space to make a decision we felt comfortable with. Also showed us the new service area which is almost complete. Dealer Manager was transparent in the pricing and the Business Manager was also straightforward about service plans No over selling. Very satisfied More