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Rainbow Northshore GMC - Service Center

Covington, LA

4.3
422 Reviews

422 Reviews of Rainbow Northshore GMC - Service Center

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August 17, 2025

I always receive professional and quality service and the crew are on spot, very knowledgeable and friendly. Doing business with North Shore Rainbow GMC I get a good feeling of Down Home Southern Courtesy. More

by captainwbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

No communication from service representative. Had warranty work performed (3 days) and service representative declined my request for loaner vehicle or other options. I have been dealing with Rai More

by Kgelvin5598
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrod
August 13, 2025

The process was quick and easy and everyone was friendly and considerate. By the time we finished breakfast I received a text that the car was ready. Great service! More

by hughiii51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

I asked for them to not contact my soon to be ex wife about my car being at the dealership and they did anyway More

by MITCHELLPIERRE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Kelly was my service advisor and my oil change experience was very fast and clean. More

by MOREL077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
August 05, 2025

Service department is untrustworthy. Appears that they sabotage vehicles to get customers to pay for additional services or parts which I would assume that they receive additional bonus More

by elemoine1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Matt and Cheyenne made the process smooth and were very knowledgeable. Best car buying experience! More

by dionnemefford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne
July 25, 2025

Why can’t they fix my brand new truck? Why did the mechanic insult me? More

by MEIERHOMES
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke peavey
July 25, 2025

A very pleasant experience when I come to see these guys I'm always greeted with lots of laughs. I like to joke around about me getting a new car with all my GMC rewards. It's so nice to go to a place where More

by Rise and Shine Pies on YouTube
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

The Service Department was very helpful especially my advisor Kelly. She was able to acquire a loaner vehicle for me since it took a while to get the parts to repair my truck. Thank y’all More

by GJCDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Allange
1
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