Rairdon's Subaru of Auburn - Service Center

Subaru of Auburn the best Mark B. Welcomed me and I told him of three service recall matters. He advised an estimate of 3.5hrs to complete. He checked and learned no loaner Mark B. Welcomed me and I told him of three service recall matters. He advised an estimate of 3.5hrs to complete. He checked and learned no loaner cars available. The waiting area has been remodeled and I found very comfortable. He had noticed I was physically restricted and had my car parked by the service entrance. More

My service was done promptly and efficiently. Ian was extremely helpful; found an error made on a previous visit and was able to rectify it. extremely helpful; found an error made on a previous visit and was able to rectify it. More

Great service I had a brake job done, in and out in far less time than originally expected!! I’ll be bAck!! Excellent counter service without question! less time than originally expected!! I’ll be bAck!! Excellent counter service without question! More

The staff is friendly and welcoming. The service it thorough and quick. The customer lounge is comfortable. I am glad to have my car serviced here. thorough and quick. The customer lounge is comfortable. I am glad to have my car serviced here. More

Incompetent, unprofessional, liars Service is incompetent. Bunch of liars. Do not go here for service. They will rip you off, try to upsell things you do not need. Service is incompetent. Bunch of liars. Do not go here for service. They will rip you off, try to upsell things you do not need. More

Ian at service department is excellent!!!Ian is very Ian at service department is excellent!!! Ian is very respectful and professional. He pays attention to detail. He takes pride in what he does. Good Ian at service department is excellent!!! Ian is very respectful and professional. He pays attention to detail. He takes pride in what he does. Good job, Ian!!! Ken Saavedra More

They kept me informed on the progress of the 30000 service. They found another problem and had to get a part from another dealership. As a result,a 2 and a half estimated job took 6 hours. Sort of a f service. They found another problem and had to get a part from another dealership. As a result,a 2 and a half estimated job took 6 hours. Sort of a frustrating experience. More

Work as requested - did not pressure for additional work Work as requested and limited to my request - did not pressure for additional work. Additional service was suggested - as is always the case, but bei Work as requested and limited to my request - did not pressure for additional work. Additional service was suggested - as is always the case, but being a retired mechanical engineer I know what needs to be done and what is just additional revenue for the dealer. More

Excellent service. From scheduling thru service and departure your employees make us feel and know our needs and satisfaction are their top priority. My wife was with m From scheduling thru service and departure your employees make us feel and know our needs and satisfaction are their top priority. My wife was with me and raised a question about pairing her cell phone to the car, It was done without hesitation and on the spot. Thank you, More

Awesome customer service each time I go. Everyone has been very nice and helpful. I love the redone waiting area, it is very comfortable. Won’t go anywhere else been very nice and helpful. I love the redone waiting area, it is very comfortable. Won’t go anywhere else More