Rallye Lexus

Dave was able to find me a vehicle immediately. The entire process of buying my car and trading a car in took less than a week. When I picked up my certified Lexus it looked brand new. Before I left entire process of buying my car and trading a car in took less than a week. When I picked up my certified Lexus it looked brand new. Before I left I noticed 2 chips in the window shield. Dave immediately got approval to bring the vehicle back the following week. The service I received when I came back was very impressive. No dealership has ever treated me with such service. Very happy with my Lexus. More

This was by far the quickest sales experience I've ever experienced. I phoned the dealership on a Monday morning, got into to see the car at 1 and then made the purchasing decision by 2. I returned on Fri experienced. I phoned the dealership on a Monday morning, got into to see the car at 1 and then made the purchasing decision by 2. I returned on Friday to pick up the car. It was a great experience all around. Diana More

This is the first time I've ever rated anything, had Kira not been as great as she was, I would never have taken the time to do this. There were many things I liked about Kira:she was friendly, patient, very not been as great as she was, I would never have taken the time to do this. There were many things I liked about Kira:she was friendly, patient, very fair with pricing and extremely knowledgable about the SUV we purchased. Her no pressure approach was exactly what I was looking for in a salesperson, had she pushed at any time I would have run for the door and purchased my vehichle at another dealership. When the sale was done she could have said "thanks for your business" and moved onto the next customer, she didn't. Not only did she personally deliver the car to me at work( I was extremely busy) but she actually offered(and we accepted) to come to our house a few days later to show me and my wife how to use some of the cars technology,(we're technology dopes). Kira also helped us to set up the garage door opener through the car. I would absoluty purchase another car from Kira and would recommend her highly is you visit this dealership. Thanks, Ted More

I recently purchased a 2011 RX 350. I had visited several other dealers before making my way to Rallye Lexus. From the moment I arrived everyone was extremely friendly and welcoming. This was in st several other dealers before making my way to Rallye Lexus. From the moment I arrived everyone was extremely friendly and welcoming. This was in stark contrast to other dealers I visited. I was lucky enough to be introduced to Kevin Losee, my sales consultant. Kevin never made me feel like he was using any high-pressure sales tactics. Instead, Kevin took the time to thoroughly explain the vehicle and its options and answered every question in a straightforward manner. Kevin and other Rallye staff also took the time to follow-up with me after my purchase. When the time comes to purchase another vehicle, I cannot imagine going elsewhere or having the pleasure of dealing with anyone nicer or more well-informed than Kevin. -Melissa Driscoll More

I just leased my second Lexus with Josh and Kira at Rallye. I moved to Ct a few years ago, but the prices at Rallye and overall customer service experience keep me leasing out of New York instead of c Rallye. I moved to Ct a few years ago, but the prices at Rallye and overall customer service experience keep me leasing out of New York instead of closer dealers in Ct. Josh and Kira gave me a great deal on my new Ct200H and were able to take back my old IS250 a year early with no penalty which was really great. Kira has been incredibly helpful throughout the process of leasing the car and continues to be helpful with questions I still have. I also really love my new hybrid ct200h...it's a great car so far...I'm excited to be saving on gas and on parking! More

Hello, My experience with this dealership was terrible, at least. After I read about a posting in this web site I contacted the dealer and a their representative agent told me over the phone and via email at least. After I read about a posting in this web site I contacted the dealer and a their representative agent told me over the phone and via email that I was welcome to visit them and take a close look to the car of my interest. She also implied that the price was negotiable.. and I didn't even asked for it, but I liked what she said and I drove all the way there. Please note that she called me several times to persuade me going there. So, I did go and I spend half day of my life for it... I saw the car, I liked it and when I asked for the price the salesman gave me a different quote than what advertised, obviousily it was more expensive and it was not negotiable. The salesman was also obnoxious and very dismissive. t the end he was not respectful. Even worse is the behavior of the rep I was dealing with before my visit. After that episode I sent her a couple of emails with no replies and I spoke once over the phone asking for a simple explanation. She said she'll call back soon, but she never did. Frankly it's not a civilized way of dealing with a potential customer or any human, I find it offensive and deplorable. More

Bob Heyman and Greg Weiss were extremely efficient and made the leasing of my vehicle a positive experience. Their professionalism and courtesy should be recognized and appreciated by Rallye Lexus! made the leasing of my vehicle a positive experience. Their professionalism and courtesy should be recognized and appreciated by Rallye Lexus! More

From my very first call the experience with Rallye was exceptional. There is a young woman who works on Saturdays who handles all internet calls. I had called on an IS250 which had just been posted and w exceptional. There is a young woman who works on Saturdays who handles all internet calls. I had called on an IS250 which had just been posted and was not even cleaned or ready yet for a test drive. After explaining that I was leaving town early that week, she made every arrangement for me to see the car. She called me back within a half hour and said that they would arrange for me to have a test drive that day. Kevin Losee, my sales rep, did an excellent job by providing me with all the information I could ever want. He was very patient and put no pressure on me for a decision. I believe we negotiated the best deal possible and Kevin went out of his way to research an alternative trim switch for me. All of the rest of the staff was friendly and professional. I would rate my entire experience a 10 and will certainly try to send business their way in the future. Michele Oppenhimer Michele_0007@yahoo.com More

My wife and I worked directly with Kira Baldwin when we purchased our new 2012 Lexus RX 350. We felt that Kira was very professional. She took us through the entire process, answered all of our questions, purchased our new 2012 Lexus RX 350. We felt that Kira was very professional. She took us through the entire process, answered all of our questions, was very familiar with the features of the vehicle and continues to service us and answer all of our questions, after the fact. We would recommend her and the Rallye dealership as we were quite pleased with the experience. More

Given my age, I am very confused with the technology in today's cars. My wife and I went to Rallye Lexus in Glen Cove recently. We had a family gathering in town and had some time to spare. As we looked fo today's cars. My wife and I went to Rallye Lexus in Glen Cove recently. We had a family gathering in town and had some time to spare. As we looked for a parking spot we found out they have valet parking. Boy were we shocked. What a treat! As we entered the showroom we were greeted by a very polite receptionist. When we told her we were in the market for a used car she put us in contact with a young man named Kevin Losee. He greeted us, introduced himself and asked for our names. (Which he didn't forget) He asked us about our driving habits. After a small conversation he suggested an ES350 without Navigation. He explained what the car had. He explained the warranty. He explained everything in simple terms that we actually understood him. We test drove it and loved it! My wife and I were very impressed. We went inside, sat at his desk. He made us coffee! then he introduced us to his manager Tony. What a pleasant man. We were so impressed we ended up buying the car. Kevin introduced us to Greg who made the financing as smooth as the sale. We highly recommend Rallye, Kevin, Tony and Greg. They made our car buying experience a true pleasure. More