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Ralph Honda - Service Center

Rochester, NY

4.8
285 Reviews

285 Reviews of Ralph Honda - Service Center

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January 10, 2019

Another great visit Always a friendly greeting from the service team, prompt service and a comfortable guest waiting area. I usually work with Linda Freeman and she does More

by BethG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
January 09, 2019

I was very satisfied. The service manager who set me up in the service area was very professional. The woman who took over from there was efficient and courteous. I was v More

by Mike317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman handled the actual work completed and did an excellent job.
December 29, 2018

Great service Needed an inspection and was in there about a half hour and done! Free, because I had a birthday coupon....been going there 45 years and for 45 years More

by Pathologygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
December 19, 2018

Good not hreat The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lone More

by Desi's dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writter
December 13, 2018

Excellent service and customer care I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and re More

by Tom P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Patrick, Kevin, Linda, TJ, Chuck in service, Dave Moffitt in sales!, Dave Moffett
December 12, 2018

Service for a recall The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember
December 04, 2018

Great service department. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. More

by crvalways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick M.
December 01, 2018

Top notch service! My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks More

by Homes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Terry
November 22, 2018

Fast, informative service visit Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am alway More

by mbc1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
November 14, 2018

Best mechanics ever! I wouldn't take my Honda anywhere's else .... I really trust the mechanics at Ralph ... especially the Wright Brothers! Certified Honda mechanics is More

by SCorrvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve at the Service desk is always very helpful, courteous, and efficient.
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