Ralph Sellers Chrysler Dodge Jeep Hyundai RAM
Gonzales , LA
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386 Reviews of Ralph Sellers Chrysler Dodge Jeep Hyundai RAM
Long story short had a warranty claim for a rear bumper protector replacement and 6 days later an oil change the day after the oil change i notice what looks like over spray on my black leather seats, so i protector replacement and 6 days later an oil change the day after the oil change i notice what looks like over spray on my black leather seats, so i go back to them trying to figure out what, when, where and how this became to be well a little of this mess was found on an arm rest cover so they were like this didnt happen prior to sale , so im like ok and leave. While scrubbing trying to get this mess off my seats it dawns on me they had my vehicle twice and i never noticed it in the 3 and a half months prior. I cant prove it so i cant fight them but if you deal with or really any dealership snap some pictures of the inside and outside of your car. I know this didnt happen while in my possession i would have known if paint was flying around the inside of my car. I know i will not return to their dealership for any thing, i have no trust in them. More
Besse at Ralph seller Hyundai did an acceptional job explaining the benefits of the car and making sure we knew everything about the car. she followed up with us. explaining the benefits of the car and making sure we knew everything about the car. she followed up with us. More
My recent purchase at Ralph Sellers Hyundai was an absolute delight, thanks to the exceptional service provided by Brant Duplessis and AJ Alwosaibi. From the outset, Brant's personalized approach ensu absolute delight, thanks to the exceptional service provided by Brant Duplessis and AJ Alwosaibi. From the outset, Brant's personalized approach ensured that my needs were met, making the entire process smooth and enjoyable. He, along with AJ, who expertly handled the financial aspects, went above and beyond to secure a deal that surpassed my expectations. The team at Ralph Sellers Hyundai, led by Brant and AJ, exhibited outstanding professionalism and a genuine commitment to customer satisfaction. If you're in search of a dealership that values your preferences and offers a seamless buying experience, look no further than Ralph Sellers Hyundai. I'm grateful for the excellent service and thrilled with my new car! More
This is a review for Ralph Sellers Chrysler Dodge Jeep of Gonzales. I have never been so disgusted in my life. These people will take advantage of anyone for a quick buck. I went in on July 3, to purchase of Gonzales. I have never been so disgusted in my life. These people will take advantage of anyone for a quick buck. I went in on July 3, to purchase a 2015 Range Rover Evoque. On July 6th they delivered the vehicle to me I drove it about 8 miles to my grandparents house to show them the car I put 6500.00 down on. When I got ready to leave the vehicle would not start all the lights on the dashboard came on I couldn't even drive the vehicle home. The next morning they came to pick the vehicle up. The salesman Jeff asked for my address so they could bring a loaner car. I said I did not want a loaner car I just wanted a refund. He instantly called and promised they were sending it to the Range Rover dealership just give them a chance to make this right. They had the car for over a month. Lord behold Not even a few days later the car is leaking massive gas!! I mean like pouring out I sent a picture. Again they came to get the car! I have never received any paper work on anything they "said They fixed' OR the "Range Rover dealership FIXED" Long story short the car still has the same problems they just cleared the dashboard and returned it to me. Brain was the finance guy I dealt with Jeff is the guy that sold me the car. I recently took the car up there again 12/07/2023 after having it placed on the machine. Y'all tell me why everything I think I listed is still wrong with the car stored to the vehicle just cleared off!!! Now here comes another Jeff telling me they would give me 10,000 on a trade in and I would be responsible for the other 7500 payoff. Oh and basically Just forget the down payment. I have politely got a LAWYER!!! There is so much more to this. I literally have just had enough I haven't even drove the car 7,000 miles I literally just received all signed documents on 12/07/2023 from date of purchase. And Brain yes he is a slick one watch out for these people. The toll they have taken on my kids & I I wish on no one (seriously scam service department) They will not return any of your calls its just been a total bad experience for me More
Worse service department ever! Made an appointment a month ago and told them exactly what was need and then when we got there they said O by the way we will have to keep it till to Made an appointment a month ago and told them exactly what was need and then when we got there they said O by the way we will have to keep it till tomorrow!! Nope never was that discussed. And then why make a appointment time when my vehicle sat there for over 4 hours and wasn’t touch really!! Terrible service More
Don’t buy from this dealership. Service department is TERRIBLE! 4 times we had a 8am appointment and it took 3-4 hours for simple oil change. They put non-warranty cars (paying) a Service department is TERRIBLE! 4 times we had a 8am appointment and it took 3-4 hours for simple oil change. They put non-warranty cars (paying) ahead of cars under warranty You can bring your car to any other dealership More
Several years ago, I purchased my Chrysler 300C in Pensacola. I originally had all of my Service work through another Dealer in Denham with very poor customer service. I was referred to Ralph Sellers Pensacola. I originally had all of my Service work through another Dealer in Denham with very poor customer service. I was referred to Ralph Sellers in Gonzales (by several friends) and they have exceeded my expectations! Mandi goes above and beyond - from regular car maintenance to my latest, new low profile tires. More
⚠️Warning ⚠️ Stop 🛑 Do Not Bring your vehicle here for service they will scam you, this service department had my vehicle for 48days and my vehicle is still broken, they scam me and my warranty company ou service they will scam you, this service department had my vehicle for 48days and my vehicle is still broken, they scam me and my warranty company out of thousands of dollars. ⚠️Warning ⚠️ More