Read Reviews Ramsey Nissan

Ramsey Nissan

Ramsey Nissan

401 Route 17 South
Upper Saddle River, New Jersey 07458


(800) 791-5621

Ramsey Nissan
Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 269 reviews

4.8

4.8 out of 5

519 lifetime reviews

Ramsey Nissan

Most Reviewed Employees

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Certified: Ramsey Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ramsey Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ramsey Nissan

Ramsey Nissan, a member of the Ramsey Auto Group, is THE premier Nissan dealership in New Jersey. Located in Bergen County, in Upper Saddle River, Ramsey Nissan has been making our customers happy for years.
Ramsey Auto Group is a leading automotive retailer in New Jersey for new and pre-owned vehicles. Current dealerships include Ramsey Volvo, Ramsey Saab, Ramsey Subaru, Ramsey Nissan, Ramsey Infiniti, Ramsey Fiat, Ramsey Mazda, Ramsey Chrysler, Ramsey Jeep, Ramsey Dodge, Paramus Mitsubishi and Nissan Commercial Vehicles.

With 8 locations in the northern New Jersey area and over 400 employees, Ramsey Auto Group strives to provide the highest level of customer service through knowledgeable and helpful sales representatives, as well as service and parts personnel. Ramsey Auto Group dealerships have been honored with several outstanding achievements, such as the coveted Global NSSW Award, which honors dealerships that achieve and maintain the highest standards of performance in customer satisfaction globally.

A staple in the community, Ramsey Auto Group has donated over $1 million in goods and services to local organizations and events, such as the Ramsey Police Dept, Ramsey Day, Ramsey Summer Concert Series, the Bergen Bike Tour, local food and clothing donations and more. The group has been supporting their family and friends in the town of Ramsey for years and in turn, the community continues to support Ramsey Auto Group.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

State-of-the-Art 25 Vehicle Indoor Showroom Free WiFi
24 Hour Service Drop Off Free WiFi
Customer Lounge Area HD Television
Customer Lounge Area Instant Financing
DIRECTV Satellite HD TV Parts Store
Express Service Pet Friendly
Free Coffee Shuttle Service
Free Drinks Vending Machines

lashawnbr
5/14/2013 7:03:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dwayne Jones
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ramsey Nissan:

I knew that our experience would be a good one just by speaking to staff member Dee, her phone etiquette was very professional and by the time the call ended we knew this was the dealership we wanted to deal with. In addition, to Dee the salesman Dwayne Jones was outstanding. All that we was looking for in a vehicle he understood and made it his business that we did not leave their dealership unsatisfied, and we was not because we purchased the right type of vehicle that served our purpose and with in our means. We would recommend all our friends that is interested to go to Nissan Ramsey and ask for Dwayne Jones, because he has all the good qualities a salesman can have and then some. This was the best experience we had so far in purchasing a car.

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carolventura68
5/8/2013 4:22:46 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jennifer Van Fleet
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ramsey Nissan:

Both Sales and Service at Ramsey Nissan are outstanding. The sales staff is extremely knowledgeable and provide great follow-up with the customer. The service employees certainly know their "suff" and go out of their way to accommodate your requests and give you a feeling of confidence about their abilities to service your vehicle. All in all, a great dealership. I've been driving Nissan's since 1994 and have purchased the last two at Ramsey Nissan and will purchase my next one there as well. I've recommended this dealership to several people and will keep doing so. Carol Ventura

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Layuh1130
4/30/2013 4:14:03 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sammy Ali
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Ramsey Nissan:

My overall experience was great. I purchased a used car, which was promptly and cleanly brought to the front of the building for a test drive. During the decision process I did not feel pressured, and Sammy was very helpful, informative, and most importantly NOT pushy.

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Coconut101
4/11/2013 9:08:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Angelo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ramsey Nissan:

I have been searching for over a year for a used white Nismo. Ramsey Nissan received a black Nismo recently so I decided to take a look. The car was amazing just one problem it wasn't white. Angelo approached me after having time to browse.. I mentioned to Angelo that I was willing to purchase but wanted a pearl white one. I told him the dealerships that had one. Angelo was able to work out the deal. He used his day off to go and retrieve the nismo from the Bronx in NY.
I went to take a peek at the car that night. I searched all over and found her safe and secure in the mechanics building. The gentlemen there allowed me behind the walls for an unbelievable moment. OMG! Angelo you were a terrific salesmen. You actually felt like a good friend of mine. Angelo deserves a lot more credit then can be put into words. Ramsey Nissan your crew was friendly and very helpful. I would recommend Ramsey Nissan to all. Ask for Angelo! All the best T Rossi.............

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zekeman1
4/3/2013 4:37:28 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jennifer and Alan
Customer Svc. Reps
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Ramsey Nissan:

I am very pleased w/Ramsey Nissan. Have a 2010 Murano LE. Had an honest salesman and the follow-up regular maintenance rep (Jennifer) is excellent, forthright and provides detailed info/communication. Alan is also an excellent svc rep. Their express lube/wait-for-it is very timely. I am diligent in bringing my car in according to the warranty book/guidelines every 3 months, so maybe that is why no problems. But even on regular maintenance/tune-ups they have not tried to gouge me or hose me once and 'find' things wrong. So I have nothing but great things to say about them. Extremely satisfied and would highly recommend !!!

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wendi123
4/3/2013 1:28:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Samir Aly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

It's always a pleasure coming to Ramsey Nissan for service, and Samir Aly has sold me two cars now. I wouldn't do business with anyone else, and I recommend him to everyone. Everyone at Ramsey Nissan is top-notch when it comes to customer service. They want happy customers, which is good business practice.

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PattySulli
3/21/2013 7:43:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dwayne Jones
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

The service I received from Dwayne Jones was polite, attentive, informative. Dwayne is polished and professional young man. His immediate follow-up is reassuring. Dwayne made me feel welcome and assured me that I can stop in at any time with any questions I may have.

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Altima10101010
3/14/2013 7:10:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mae
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

I came in to Ramsey Nissan to buy my first car and worked with Mae. From start to finish I had a wonderful experience! I never once felt pressure to buy; even when I thought I was going to leave without a car. She worked within my price range and was able to get me in the exact car I wanted without going a dollar over my budget. I've never met a sales person who was was able to get the job done without making me feel like she was going to make commission off of the sale. By the time I left it was after 10pm and the manager and finance person all stayed to complete the sale with smiles on their faces. I'd recommend anyone to work with Mae at Ramsey Nissan and hope that someday I can do business with her again. Thank you Mae!

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BobbyWiz
3/12/2013 3:27:55 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan Service Technician/Advisor-excellent care and knowledge
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

I had an excellent experience at Ramsey Nissan while having my 2011 Rogue serviced. Work was done on a timely basis and ahead of the estimated 3 hour estimate I was given. I also received a loner vehicle that was clean and the heat on when I got into the vehicle.
The Service Advisor, Alan, was excellent. In addition to explaining all the work that was going to be done he asked if I had any concerns about my vehicle. I informed him of premature wear on the passenger front seat cover. After the car was serviced, Alan took photos of the wear and tear on the seat and said he would work with his Service Manager and Nissan for a solution. Due to Alan's work and commitment to me ,the customer, Nissan has agreed to install a new seat cover at no charge under warranty. So all in all, it was a very pleasant experience.
Sincerely, Robert Doran

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ChrisCarKing
3/10/2013 8:26:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mr. Dwayne Jones
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

Mr. Jones is one of the best sales person that I have dealt with ever. He wad very cooperative, knowledgeable, and always responded when I asked him a question and he never hesitated to answer. When I told the vehicle I was interested in within minutes he found it ammediently. After we got done looking and talking about the car he reminded me of the paperwork that we still had to do. After we got done with it I took the car home very happily.
Sincerely;
Chris Bager

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